Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Reece Hardick

Sarnia,Ontario

Summary

Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Play It Again Sports
Sarnia, Ontario
09.2018 - 01.2024
  • Trained new staff on proper skate fitting procedures and protocols.
  • Developed strong relationships with regular customers through friendly interactions and excellent customer service skills.
  • Inspected used equipment for damage before purchase.
  • Reported maintenance needs to management in a timely manner.
  • Communicated effectively with co-workers, supervisors, and customers in person and over the phone.
  • Provided customer service including assisting with equipment fitting, purchases, questions, and addressing complaints.
  • Monitored surveillance cameras to ensure safety of patrons and co-workers at all times.
  • Maintained a safe environment for customers by providing assistance, responding to inquiries and resolving issues.
  • Provided information about facilities and entertainment options in the Sarnia Lambton area.
  • Maintained inventories of equipment including storing and retrieving product.
  • Inspected equipment to detect wear and damage and performed minor repairs, adjustments and maintenance tasks.

Education

High School Diploma -

Northern Collegiate Institute And Vocational School
Sarnia, ON

Skills

  • POS Transactions
  • Skate Sharpening
  • Cash Register Operations
  • Customer satisfaction
  • Critical thinking
  • Fast learner
  • Attentive service
  • CPR/First Aid Certification

Volunteer Experience

Camp Counselor, Hidden Talents.

July 2019 - August 2021

  • Utilized patience and understanding to manage challenging camper behavior.
  • Shows leadership skills by motivating campers to participate in team building activities.
  • Displays enthusiasm and commitment towards providing a fun learning experience for the kids.
  • Manages multiple tasks simultaneously while supervising large groups of children.
  • Creates an inclusive environment for all campers.
  • Remains calm in emergencies and stressful situations.
  • Demonstrates excellent communication abilities while resolving conflicts between campers in a professional manner.
  • Created and implemented camp activities.
  • Monitors closely camper interactions to identify any signs of bullying or inappropriate behavior.

References

  • References are available upon request

Timeline

Customer Service Representative

Play It Again Sports
09.2018 - 01.2024

High School Diploma -

Northern Collegiate Institute And Vocational School

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Reece Hardick