Ree Tjikuua
Timmins,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant (Seasonal)
ALS Geochemistry
02.2018 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Faxed, printed, and scanned
- Enter employee’s attendance in company's site
- Update internal ALS Monthly stock count and report to Manager
- Maintain a log for incoming and outgoing mail and parcels
- Submit regular reviews of progress to interested parties
- Maintain work area and entrance hall in a neat and orderly manner
- Retain and renew bookkeeping systems, database, and records.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Customer Service Representative
Telus Mobility
04.2016 - 01.2018
- Receive incoming telephone calls regarding existing account
- Handled customer inquiries and suggestions courteously and professionally.
- Take account payments with credit card, maintain confidentiality
- Counsel customers on options for service and coverage
- Upgrade service and offer additional service packages or options
- Received stock and merchandised it within company standard guidelines
- Troubleshoot and answered all questions on devices to ensure proper functionality
- Met and exceeded sales metrics each month while keeping integrity
- Bank deposits every week and manually shipments, assigned carriers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Receptionist
YMM Cosmetic and Laser Clinic
01.2015 - 02.2016
- Receive incoming telephone calls on switchboard system and directs to appropriate YMM client
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Maintains a log and distribution of visitor and contractor cards
- Arranges for parcels pickup by local couriers
- Maintain Reception area brochures, pamphlets, and other appropriate print media, and stakeholder hospitality supply inventory
- Updated internal YMM phone and fax lists, and website contact lists
- Track stock usage, including distribution facilities unit
- Processes employer account payments
- Follow safe work practices and ensure the integrity of the YMM internal Responsibility System..
- Confirmed appointments, communicated with clients, and updated client records.
Assistant Manager
Sentinel Self Storage
06.2012 - 11.2014
- Opening the office and closing at night as there was only one person working per shift
- Assist perspective tenants, current tenants, and past tenants over the phone and in person with information needs
- Doing daily close includes bank deposits, making sure if the cash balance, settling debits using the chase machine, making sure if the checks are balanced and counting the float
- Data entry using the company’s system Sitelink Navigator
- Doing Legal lease Agreements
- Processing payments in person or over the phone
- Moving tenants in and out of the facility
- Showing units and doing orientation to the facility
- Truck rental including orientations of the truck
- Filing, faxing and photocopy and Taking care of incoming and outgoing mail
- Responding to alarms and keeping an eye on the surveillance cameras
- Maintained a clean office and facility in and out.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Receptionist/ Administration Support (Co-op Placement)
St. Stephens Employment and Training Centre
08.2011 - 10.2011
- Professionally handled a multiline phone and voice mail system
- Greeted clients and assisted them with any inquiry about the different programs offered
- Booked client appointments for workshops
- Received incoming mail and put them to the appropriate mail slots
- Entered client’s registration forms into the CATS system
- Received and sent faxes for staff and clients
- Updated the absence log and kept the staff board up to date
- Made long distance calls for all staff including the Director and Program Manager.
Education
Diploma - Medical Office Administrator
Sprott Shaw College
Surrey, BC07.2022
Certificate - Medical Terminology
Aurora College
Yellowknife, NT08.2017
Certificate - Connections Service Excellence And Computer Skills
St. Stephens Community Centre
Toronto, ON09.2011
Diploma - Health And Business Administration
Polytechnic Namibia
Windhoek Namibia10.2010
High School Diploma -
High School Diploma
Windhoek Namibia11.2007
Skills
- Strategic planner and highly detail oriented
- Fluent in English
- Skilled in MS Word, Excel, Outlook, and PowerPoint
- CPR and First aid training Certification
- Class G License, Clean criminal record
- Data Entry
- Customer Service
- Office Administration
Personal Information
Title: Administrative Assistant/ Data entry
References
Available upon request
Languages
English
Full Professional
Timeline
Administrative Assistant (Seasonal)
ALS Geochemistry
02.2018 - 01.2024
Customer Service Representative
Telus Mobility
04.2016 - 01.2018
Receptionist
YMM Cosmetic and Laser Clinic
01.2015 - 02.2016
Assistant Manager
Sentinel Self Storage
06.2012 - 11.2014
Receptionist/ Administration Support (Co-op Placement)
St. Stephens Employment and Training Centre
08.2011 - 10.2011
Diploma - Medical Office Administrator
Sprott Shaw College
Certificate - Medical Terminology
Aurora College
Certificate - Connections Service Excellence And Computer Skills
St. Stephens Community Centre
Diploma - Health And Business Administration
Polytechnic Namibia
High School Diploma -
High School Diploma
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