Redges Mubeti
Thorold,ON
Summary
Driven by a proven track record in financial and public health sectors, including a pivotal role at Canadian Tire Financial Services, I excel in cash flow management and ethical behavior. Leveraging skills in wealth management and effective communication, I've significantly enhanced customer loyalty and community safety, embodying a results-oriented approach without exceeding a 55-word limit.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Financial Advisor Intern
Royal Bank of Canada, RBC
01.2023 - Current
Customer Service Representative
Canadian Tire Financial Services
11.2019 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Public Health Inspector
Ministry of Health
03.2010 - 06.2015
- Participated in ongoing professional development opportunities to stay current with industry trends, emerging threats to public health, and best practices for effective inspection techniques.
- Facilitated communication between businesses and regulatory agencies to ensure a streamlined approach to meeting public health requirements.
- Evaluated new construction projects for compliance with applicable building codes related to environmental health concerns before issuing permits or licenses.
- Enhanced community safety through timely investigation of complaint-driven inspections and follow-up visits.
- Monitored hazardous waste disposal processes at medical facilities, ensuring proper handling techniques were employed to minimize environmental impact and protect human health from potential exposure risks.
Education
Diploma In Occupational Health And Safety -
Herzing College
Toronto, ONBachelor Of Science - in Public Health
Chinhoyi University of Science And Technology
Chinhoyi, Zimbabwe06.2016
Diploma In Occupational Health And Safety -
University of Zimbabwe
Harare, Zimbabwe12.2010
Skills
- Microsoft Excel
- Ethical behavior
- Cash Flow Management
- Insurance Planning
- Retirement planning
- Portfolio Management
- Wealth Management
Languages
English
Full Professional
Certification
IFIC
Timeline
Financial Advisor Intern
Royal Bank of Canada, RBC
01.2023 - Current
Customer Service Representative
Canadian Tire Financial Services
11.2019 - 01.2023
Public Health Inspector
Ministry of Health
03.2010 - 06.2015
Diploma In Occupational Health And Safety -
Herzing College
Bachelor Of Science - in Public Health
Chinhoyi University of Science And Technology
Diploma In Occupational Health And Safety -
University of Zimbabwe
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