REDEAT BEYENE
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Concierge
Paragon Security
Toronto, ON
12.2021 - Current
- Serves as primary point of contact for incoming calls and requests, assisting guests with making reservations and addressing other types of special requests.
- Provided safety reports and data analysis to building managers to inform security processes.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Patrolled and monitored premises on bicycle and by foot.
- Maintained data management and storage systems to protect data from compromise.
International Flight Attendant
Ethiopian Airlines
Addis Ababa, Ethiopia
06.2014 - 12.2020
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Ensured safety and comfort of customers onboard aircraft.
- Answered passenger questions and provided solutions to issues arising during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Resolved passenger conflicts and medical emergencies during flights.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Controlled entertainment for passengers through onboard video and audio systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Certificate - Full Stack (MERN) Development
Evangdi Network
Toronto, ON2022
Certificate - Canadian Workplace Culture
Start Customer Care
Toronto, ON08.2021
Bachelor of Science - Computer Science
Haramaya University
Ethiopia, Harar 07.2012
Skills
- Scripting Languages: JavaScript and PHP
- JavaScript Libraries and Frameworks
- Reactjs and Material Ui
- Front-End Programming: HTML5 & CSS3
- Web Technologies: jQuery & Bootstrap
- Back-End and Database Skills
- Express Js
- Databases: mySQL Server and MongoDB
- Version Control Systems: Git, GitHub
- Excellent communication
- Time Management
- Team work
Hobbies
Reading, swimming and traveling
Language
Amharic and English
Timeline
Concierge
Paragon Security
12.2021 - Current
International Flight Attendant
Ethiopian Airlines
06.2014 - 12.2020
Certificate - Full Stack (MERN) Development
Evangdi Network
Certificate - Canadian Workplace Culture
Start Customer Care
Bachelor of Science - Computer Science
Haramaya University
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