REDA DIANI
MONTRÉAL,QC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hotel Front Desk Job
Four seasons
Casablanca
02.2022 - 10.2022
- Greeted guests and checked them in and out of the hotel.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to inquiries and room requests made online, by phone and via email.
Customer Service Representative
-
Casablanca
04.2019 - 04.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor of Science - Economics
FSJES
MOHAMMEDIA06-2022
Skills
- Microsoft Word
- Calm Under Pressure
- fluent in english
- Communication
- Dependable and Responsible
- Professionalism
Languages
English
Full Professional
French
Professional
Arabic
Native/ Bilingual
Timeline
Hotel Front Desk Job
Four seasons
02.2022 - 10.2022
Customer Service Representative
-
04.2019 - 04.2021
Bachelor of Science - Economics
FSJES
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