Rechelle Mayor
Canmore,AB
Summary
With two years of experience in housekeeping, I have established myself as a dynamic, results - oriented, and highly competitive professional. I am driven to acquire additional knowledge and secure a role that provides opportunities for growth, responsibility and collaboration with others, as these elements are vital to my career progression and I will contribute to the success of my future organization.
Overview
16
16
years of professional experience
Work History
Housekeeping Room Attendant
Canmore Inn & Suites
Canmore, Alberta
09.2022 - Current
- Organized supplies for use based on expected customer needs.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Replaced dirty linens with clean items according to established standards of quality control.
- Removed trash from rooms and replaced liners to wastebaskets.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
Assistant Head Cashier
Pan Emirates Home Furnishing
Fujairah , United Arab Emirates
08.2015 - 08.2022
- Processed refunds and returns accurately and promptly.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Reconciled discrepancies between register tapes and bank deposits.
- Reviewed reports from previous days' transactions for accuracy.
- Welcomed customers, offering assistance to help find store items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Communicated effectively with other department managers to ensure smooth operations throughout the store.
- Counted and balanced cashier drawers.
- Resolved customer complaints quickly and efficiently.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered customers' questions and provided information on store procedures or policies.
Cashier
Our Home Casamia Furniture Center Inc.
Manila, Philippines
06.2012 - 08.2015
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted and balanced cashier drawers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
Service Crew Member
McDonalds
Manila, Philippines
03.2009 - 11.2011
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained order of customer and crew member work areas.
- Restocked paper products and condiments at self-service areas during periods of downtime.
- Organized and restocked supplies to support operations and team productivity.
- Checked order accuracy prior to serving it to the customer.
- Handled food safely to protect customers from cross-contamination or illness risks.
- Wiped down tables and equipment, swept and refilled stock.
- Conducted regular cleaning duties such as sweeping floors and washing dishes.
- Kept customer and food preparation areas clean and well-organized.
Education
Bachelor of Science - Business Administration And Management
Divine Mercy College Foundation Inc.
Manila, Philipines09-2012
Skills
- Room sanitation
- Customer service
- Adaptability
- Attention to detail
- Effective communication
- Cleaning techniques
- Hospitality standards knowledge
- Quality inspection
- Time management
- Verbal and written communication
Timeline
Housekeeping Room Attendant
Canmore Inn & Suites
09.2022 - Current
Assistant Head Cashier
Pan Emirates Home Furnishing
08.2015 - 08.2022
Cashier
Our Home Casamia Furniture Center Inc.
06.2012 - 08.2015
Service Crew Member
McDonalds
03.2009 - 11.2011
Bachelor of Science - Business Administration And Management
Divine Mercy College Foundation Inc.
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