Rebel Windsor

Additional training- lawn tractor, weed trimmer, leaf blower, large vehicle MTO CVOR paperwork and dumping

• Maintained a high level of customer satisfaction through excellent communication and timely resolution of issues.
• Ensured compliance with safety regulations in the workplace, promoting a safe environment for all employees.
• Performed general equipment maintenance and repair to minimize downtime.

• Worked with staff to resolve customer problems, improve operations and provide exceptional customer service.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• 3 Years of experience with precise park links pay and display machines.
• Maintain clean appearance of parks, while in charge of garbage disposal, and washroom maintenance.
• Resolved guest issues by identifying the source of complaint and formulating corrective action with the supervisor.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
• Opened and closed both parks and programs.
• In charge of troubleshooting any technical issues, while supporting staff with training and daily operations.
• Kept track of both hours worked, and schedule conflicts.

• Watched participants to spot difficulties and provide aid, stopping activities and offering medical assistance.
• Kept athletic and game equipment and facilities organized and maintained.
• Trained staff members on conducting activities and following safety procedures.
• Maintained proper sign out protocol.
• Supervised participant activities to address behavioural issues and promote fun, safety and inclusivity.
• Resolved conflicts that arose between participants by using high-five principles.
• Factored-in abilities, needs and interests of participants in the development of events and programs.
• Instructed participants on safety techniques and specific activity requirements.
• Maintained location including recreation equipment, and kitchen.

• Greeted customers with a smile and provided friendly, knowledgeable service.
• Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.
• Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
• Maintained appearance of parks
• Evaluated the parking availability at each location and parking scheme to promote optimal utilization of area.
• Facilitated vehicle flow by managing traffic control and parking in the assigned area.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Reported unlawful parking jobs.
• Answered questions and provided information about different parks and town facilities.
• Processed POS transactions cash, and credit purchases or refunds.

• Enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
• Monitored employee performance and develop improvement plans.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.
• Verified timekeeping records and handled any discrepancies with employees.
• Managed schedule processing for 21 employees.
• Handled all paperwork associated with the winter maintenance contract.