Rebekka Weigand
Toronto,ON
Summary
I am seeking employment as an Animal Services Clerk, where I can use my existing skills and continue to gain new skills. I am looking for a work placement where I can grow into a valued team member.
Overview
12
12
years of professional experience
1
1
Certification
Work History
DISPATCHER/CALL TAKER
CITY OF MISSISSAUGA
08.2021 - 03.2023
- Took calls from residents and emergency services
- Dispatched out to Parking Enforcement officers and Animal Services officers
- Took extensive notes on each call and input extensive data for each case
- Tracked officers in field to maintain safety
- Input data into multiple systems for a variety of city services such as Cameleon
- Maintained professional communication between a large number of city services
- Effectively delivered professional communication in a 24/7 operation
- Effectively used memory recall skills to manage multiple calls
- Provided emergency response for a variety of situations
- Assessed level of response required for each call
ADMINISTRATOR
SUTTON GROUP REALTY SYSTEMS BROKERAGE
05.2018 - 08.2021
- Took calls from agents and other brokerages
- Received and processed payments from clients
- Collected, validated, and distributed information to employees.
- Collected, arranged, and input information into a database system.
- Proficient in handling clerical tasks such as answering phone calls, scheduling appointments managing emails, scanning, copying, writing receipts, and posting on social media
- Created and posted advertisements for the brokerage
- Took calls from the public and responded to their questions accordingly
- Performed general office duties
- Effectively used Word, Excel, and PowerPoint
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
CASHIER
PetSmart
08.2015 - 02.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
Kennel Staff
Lions Foundation Of Canada Dog Guides
09.2011 - 06.2015
- Aided staff with administrative needs
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept animals clean and free of contaminants to promote optimal health.
- Led basic obedience training with dogs to promote positive, healthy behaviors.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Provided emergency first aid to animals as needed
- Learned basic understanding of animal behavior, health, and nutrition
- Gained experience with animal handling and restraint techniques
- Learned about common animal diseases, vaccinations, and parasite control methods
Education
EMERGENCY TELECOMMUNICATIONS CERTIFICATE -
Humber Institute of Technology And Advanced Learning
Toronto, ON12.2018
Skills
- Ability to prioritize tasks and manage multiple assignments simultaneously
- Proficient in using office software such as Word, Excel, and PowerPoint
- Ability to make quick decisions and solve problems
- Quick and accurate typing skills - 40 wpm with 95% accuracy
- Experienced with shift work
- Exceptional written and verbal communications skills
- Ability to work in a team structure and independently
- Detailed oriented
- Trained in Emergency Call Response
Certification
STANDARD FIRST AID – CPR C – AED, St. John Ambulance Saint-Jean
Completed Standard First Aid Certification
Timeline
DISPATCHER/CALL TAKER
CITY OF MISSISSAUGA
08.2021 - 03.2023
ADMINISTRATOR
SUTTON GROUP REALTY SYSTEMS BROKERAGE
05.2018 - 08.2021
CASHIER
PetSmart
08.2015 - 02.2016
Kennel Staff
Lions Foundation Of Canada Dog Guides
09.2011 - 06.2015
EMERGENCY TELECOMMUNICATIONS CERTIFICATE -
Humber Institute of Technology And Advanced Learning
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