Rebekah Kidwell
Vista
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Better Buzz Coffee
07.2023 - 05.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Demonstrated expertise in various brewing and drink crafting techniques, ensuring consistent quality across all drinks served.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment including ovens and toasters.
Private Nanny
College Nannies + Sitters + Tutors
07.2022 - 04.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, homework, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- 5 Star Nanny on website
- CPR Certified
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Barista
Vons Grocery Store
11.2020 - 03.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Controlled line and crowd with quick, efficient service.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
Ice Cream Server
Cold Stone
04.2019 - 09.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Daycare Assistant
North Coast Church
09.2016 - 04.2017
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided snack time assistance to monitor children, assist with eating and serve food.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
SIATech North County Independent Study High School
Oceanside, CA06-2022
Skills
- Cash handling
- Employee training
- Customer-oriented
- Inventory control and record keeping
- Staff motivation
- Team collaboration and leadership
- Sales and upselling
- Flexible schedule
- POS system operation
Certification
- CPR Certified
- Food handlers License
Timeline
Shift Supervisor
Better Buzz Coffee
07.2023 - 05.2025
Private Nanny
College Nannies + Sitters + Tutors
07.2022 - 04.2023
Barista
Vons Grocery Store
11.2020 - 03.2022
Ice Cream Server
Cold Stone
04.2019 - 09.2020
Daycare Assistant
North Coast Church
09.2016 - 04.2017
SIATech North County Independent Study High School
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