Rebekah Keene
Oakville,ON
Summary
Dynamic professional with a proven track record at Rona, enhancing inventory accuracy and sales performance. Excelled in customer engagement and operational efficiency, leveraging expertise in MMS and exceptional sales support skills. Achieved significant improvements in inventory control and customer satisfaction, demonstrating a keen ability to analyze data and foster meaningful relationships.
Detail-oriented Inventory Control Analyst experienced in conducting inventory counts, checking paperwork, and investigating variances. Efficient and hardworking team player with excellent organizational and analytical abilities. Looking for a fast-paced position with Rona.
Enthusiastic Sales associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with excel and word processing software.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Successful at using MMS and SODA to accurately manage inventory needs. Accuracy-driven and knowledgeable about documentation and recordkeeping requirements.
Overview
10
10
years of professional experience
Work History
Sales Associate
Rona
07.2015 - 09.2018
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Administrative Assistant
Rona
09.2018 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Inventory Control Analyst
Rona
12.2020 - Current
- Worked with different departments to keep inventory controlled according to established procedures.
- Gathered and analyzed data to forecast trends and recommend adjustments.
- Checked work and purchase orders against actual materials and resolved variances.
- Conducted monthly counts of inventory at different locations.
- Helped create and improve inventory control policies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
Diploma - Police Foundations
Sheridan College
Brampton, ON05-2020
High School Diploma -
Thomas A Blakelock
Oakville, ON06-2016
Skills
- Expertise in Word
- Expertise in MMS (Rona's inventory management software)
- Sales support
- Data gathering
- Purchase order management
- Expertise in SODA (Rona's invoice software)
- Inventory counts
- Cycle counting
- Microsoft Excel
- Warehouse operations
- Marketing support
- Stock control
Languages
English
Interests
I have played hockey all my life I started house league when i was five and played REP from age 7 to 19, I played Junior for the Burlington Barracudas from 2016 - 2019 I was the assistant caption for the 2017-2018 season and the caption for the 2018-2019 season
Timeline
Inventory Control Analyst
Rona
12.2020 - Current
Administrative Assistant
Rona
09.2018 - 12.2020
Sales Associate
Rona
07.2015 - 09.2018
Diploma - Police Foundations
Sheridan College
High School Diploma -
Thomas A Blakelock
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