Rebekah Edwards

Sales Associate

Walmart

04.2023 - 01.2025

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Enhanced customer satisfaction by providing timely and accurate product information.
Provided exceptional customer service, resolving issues promptly and professionally for enhanced loyalty and repeat business.
Supported management with various administrative tasks as needed for smooth operations and streamlined workflow processes.
Streamlined order processing for increased efficiency with meticulous attention to detail.
Participated in regular staff meetings, staying informed on company policies and objectives for consistent execution across the team.
Maintained up-to-date knowledge on products and industry trends, enabling informed recommendations to customers.
Escorted customers to consumable displays, assessed needs and suggested products to fit needs.
Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
Ensured compliance with safety regulations by following company protocols and conducting routine safety checks within the store environment.
Increased sales revenue through upselling and cross-selling techniques, promoting relevant products to customers.
Managed product returns efficiently, minimizing financial losses while maintaining positive customer relationships.
Contributed to the achievement of sales goals by effectively promoting current promotions and discounts.
Assisted in training new employees, contributing to a more cohesive team dynamic and improved overall performance.
Coordinated with suppliers for timely delivery of inventory orders, ensuring adequate stock levels at all times.
Reduced stock discrepancies by conducting regular inventory audits and maintaining accurate records.
Assisted customers in locating desired items quickly, resulting in improved shopping experiences.
Directed visitors throughout store layout and assisted customers in selection of various products.
Established rapport with customers through friendly interactions, fostering long-term relationships that resulted in repeat business.
Collaborated with team members to maintain a clean and organized store environment, resulting in higher customer satisfaction ratings.
Optimized product displays for better visibility, leading to increased sales numbers.
Stocked and faced supplies during store open hours while being available to customers.
Handled product and equipment according to safety guidelines and supported safe working and shopping environment.
Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
Solved customer problems and collaborated well with other team members.
Educated customers about consumables products and gained exemplary product knowledge.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Developed strong rapport with customers and created positive impression of business.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences
Safely unloaded freight trucks using electric power jacks, uploading received product into company data base, keeping storage rooms clean and safe for worker traffic.
Processed claims of broken and unsaleable inventory, for tracking for insurance and product availability.

Summary

Overview

Work History

Sales Associate

Education

High School Diploma -

Skills

Timeline

Sales Associate

High School Diploma -

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