Rebekah Densmore
Woodstock
Summary
Proven Behavioral Health Support Worker with a track record of enhancing client wellness and independence at Capital Family Services. Skilled in crisis intervention and staff scheduling, demonstrating exceptional multitasking and mental health awareness. Achieved smoother operations by reducing overtime costs and fostering supportive environments, showcasing scheduling software proficiency and strong client advocacy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioural Health Support Worker
Capital Family Services
11.2024 - Current
- Assisted the client with daily living needs to maintain self-esteem and general wellness.
- Helped the client manage and reach individual goals, supporting independent progression and social skills.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Enhanced the quality of care for the client by providing personalized support and assistance with daily living activities.
- Developed strong rapport with the client by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Staff Scheduling Agent
Horizon Health Network
07.2022 - 02.2024
- Minimized schedule conflicts by proactively addressing potential issues, leading to smoother operations and reduced employee stress.
- Reduced overtime costs through accurate forecasting of staffing needs and proactive adjustments to work schedules.
- Proactively identified staffing gaps and initiated recruitment efforts to maintain sufficient personnel levels for smooth operations at all times.
- Set schedules for 200(+) staff by planning and designating shifts and hours.
Human Services Counselor
Horizon Health Network
05.2017 - 07.2022
- Coordinated with interdisciplinary teams of professionals to develop comprehensive treatment plans addressing all aspects of client wellbeing.
- Facilitated group therapy sessions, fostering a supportive environment for personal growth and healing.
- Provided crisis intervention services as needed, deescalating situations and coordinating additional support when necessary.
- Conducted thorough assessments to determine client needs and appropriate intervention techniques.
- Supported clients in navigating complex social service systems, advocating for their rights and connecting them with essential resources.
- Demonstrated adaptability by modifying counseling approaches based on evolving client needs and progress in treatment.
Education
Human Service Practitioner -
New Brunswick Community College
Saint John, NB05-2017
Skills
- Health and safety awareness
- Confidentiality and privacy
- Life skills development
- Professional boundaries
- Scheduling software proficiency
- Staff coordination
- Multitasking and time management
- Attention to detail
- Time management
- Mental health awareness
- Client advocacy
Languages
English
Native or Bilingual
French
Limited Working
Certification
- CPR/AED Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Microsoft Office Specialist (MOS) Certification
Timeline
Behavioural Health Support Worker
Capital Family Services
11.2024 - Current
Staff Scheduling Agent
Horizon Health Network
07.2022 - 02.2024
Human Services Counselor
Horizon Health Network
05.2017 - 07.2022
Human Service Practitioner -
New Brunswick Community College
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