Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebecca(Rui) Yang

Toronto,ON

Summary

Enthusiastic and outgoing professional with several years of experience in the hospitality industry. Passionate about providing exceptional customer service with a warm and friendly attitude. Skilled in handling cash transactions, training new staff, and managing scheduling to ensure efficient operations. Adept at problem-solving and creating a welcoming environment for guests. A team player with a strong work ethic, excellent communication skills, and a commitment to delivering outstanding dining experiences.

Overview

4
4
years of professional experience

Work History

Head Server

Gol’s Lanzhou Noodle
08.2024 - 01.2025

• Provided excellent customer service, took orders, and ensured smooth dining experiences.

• Managed cash register, handled payments, and balanced daily sales.

• Trained and supervised new staff to ensure high service standards.

• Created and managed weekly staff schedules to optimize efficiency.

Server

Jinli Hotpot Restaurant
06.2023 - 08.2024

• Took customer orders and served food and beverages efficiently.

• Assisted with food preparation and ensured restaurant cleanliness.

• Provided menu recommendations and accommodated customer requests.

• Handled customer complaints professionally to maintain satisfaction.

Server/Barista

Sugar Marmalade
03.2023 - 08.2023

• Served food and beverages while ensuring a positive dining experience.

• Prepared specialty coffee, tea, and desserts with high-quality standards.

• Managed inventory and restocked barista supplies as needed.

• Assisted in closing duties, including cash handling and cleaning.

Server

Laojiumen Hotpot
08.2020 - 06.2023

• Greeted and seated guests while maintaining a welcoming atmosphere.

• Took and delivered orders accurately and efficiently.

• Cleaned and set up dining areas for smooth restaurant operations.

• Supported teammates in a fast-paced environment to ensure customer satisfaction.

Education

Bachelor - Finance

University of Weatern Ontario
London, ON
04.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Head Server

Gol’s Lanzhou Noodle
08.2024 - 01.2025

Server

Jinli Hotpot Restaurant
06.2023 - 08.2024

Server/Barista

Sugar Marmalade
03.2023 - 08.2023

Server

Laojiumen Hotpot
08.2020 - 06.2023

Bachelor - Finance

University of Weatern Ontario
Rebecca(Rui) Yang