REBECCA RODELY MACHERI
Ottawa,Ontario
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bluenotes
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Server
Stellar Personnel
04.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Bridlewood Trails Retirement Community
10.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with the residents.
- Maintained clean and organized dining areas to uphold dinning room hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Biochemistry
Carleton University
Ottawa, ON04.2026
Associate of Arts - Performing Arts
Algonquin College
Ottawa, ON04.2023
High School Diploma -
Canadian Independent College
Waterloo, ON04.2021
Skills
- Stocking and Replenishing
- Cash Register Operation
- Excellent People Skills
- Product and Service Sales
- Verbal Communication
- Money Transfer Systems
- Multitasking Strengths
- Customer Service
- Cash Handling Accuracy
- Cleaning Techniques
- Stockroom Upkeep
- Verbal and Written Communication
Timeline
Sales Associate
Bluenotes
06.2023 - Current
Server
Stellar Personnel
04.2023 - Current
Server
Bridlewood Trails Retirement Community
10.2022 - 09.2023
Bachelor of Science - Biochemistry
Carleton University
Associate of Arts - Performing Arts
Algonquin College
High School Diploma -
Canadian Independent College
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