Rebecca Evelyn Piwang Nalumansi
Scarborough,ON
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Shelter Worker
Dixon Hall Neighbourhood Services
01.2022 - 12.2023
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Built strong relationships with community stakeholders, resulting in increased funding opportunities for the organization''s programs.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Assisted clients in obtaining necessary documentation such as identification cards or birth certificates to aid in their job search or housing applications process.
Caregiver
The Aged Family Uganda
03.2021 - 11.2021
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
High School Diploma -
Muteesa 1 Royal University
Uganda 04.2014
Skills
- Mental Health Support
- De-Escalation Techniques
- Client Advocacy
- Professionalism and Ethics
- Care Monitoring
- Community Outreach
- Problem-Solving
- Teamwork and Collaboration
- Self-Care Practices
Languages
English
Limited Working
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Community Shelter Worker
Dixon Hall Neighbourhood Services
01.2022 - 12.2023
Caregiver
The Aged Family Uganda
03.2021 - 11.2021
High School Diploma -
Muteesa 1 Royal University
Certified [Job Title], [Company Name] - [Timeframe]
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