Summary
Overview
Work History
Education
Skills
Certification
Languages
Special Assignment
Timeline
Generic

Rebecca Wong

Calgary

Summary

Detail-oriented and adaptable professional with 3+ years of experience in AML investigations, fraud detection, and compliance. Strong background in KYC, PRYKYC, transaction monitoring, and open-source intelligence (OSINT) research. Proven ability to support regulatory programs, conduct investigations, and contribute to risk mitigation strategies in high-growth fintech environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AML Investigator

Neo Financial
03.2023 - 07.2024
  • Drafted and submitted STRs to FINTRAC, ensuring accurate documentation of findings and actions
  • Assisted law enforcement officers by preparing detailed responses to production orders
  • Used OSINT techniques to verify businesses and individuals; created internal training resources with step-by-step research methods
  • Reviewed and provided feedback on adverse media flags raised by the Level 1 team to support training and accuracy
  • Collaborated with the AML leadership team to support daily operations and identification of process gaps within the AML program
  • Contributed to data profiling efforts to ensure data accuracy, completeness, and reliability
  • Assisted in evaluating KPIs and contributed to internal process development in support of FINTRAC compliance

AML Analyst

Neo Financial
03.2022 - 03.2023
  • Investigated suspicious transactions and accounts using transaction monitoring systems, KYC screening, and database tools to detect AML, fraud, and terrorist financing risks
  • Conducted sanctions, PEP, and adverse media screening on customer accounts
  • Created internal spreadsheets and tools to improve tracking and workflow
  • Led training sessions to upskill team members on screening procedures

Customer Onboarding Specialist

Neo Financial
10.2021 - 05.2022
  • Recognized as a key contributor in supporting documentation during the department’s transition to a new Knowledge Management System
  • Created a comprehensive Canadian ID reference guide with visual samples, expiry timelines, and fraud indicators—used company-wide to validate ID authenticity
  • Conducted analysis to identify fraudulent patterns and behaviors, acting as the first line of defense within the customer onboarding lifecycle
  • Performed customer research in line with KYC, Client Due Diligence (CDD), and AML procedures, including screening for sanctions and PEPs
  • Exercised sound decision-making based on policies and evidence when approving credit and savings applications

Customer Experience Representative

Neo Financial
09.2021 - 10.2021
  • Provided frontline customer support and responded to inquiries related to accounts and onboarding
  • Selected to train new team members within one week of hire due to strong grasp of procedures and communication skills

Lash Extension Specialist / Business Owner

Self-Employed
03.2016 - 12.2019
  • Operated a successful lash extension business, providing high-quality beauty services to a consistent client base
  • Managed all aspects of business operations including booking, marketing, client communication, and inventory
  • Maintained sanitation standards and customized lash services to individual client preferences
  • Built a loyal client base through excellent service and referrals

Education

High School Diploma -

John G. Diefenbaker High School
Calgary, AB

Skills

  • AML Compliance & Investigation
  • OSINT & Open-Source Research
  • Fraud Detection & Prevention
  • KYC / PRYKYC Procedures
  • Adverse Media, Sanctions, & PEP Screening
  • Transaction Monitoring
  • STR Drafting & FINTRAC Reporting
  • Data Analysis & Risk Profiling
  • Policy & Procedure Support
  • Training & Resource Development
  • Suspicious activity reporting
  • Financial crime prevention
  • Enhanced due diligence

Certification

  • Digital Marketing Certificate
  • Makeup Artistry Certificate
  • Eyelash Extensions Certificate

Languages

English
Chinese (Cantonese)

Special Assignment

Partnerships/Product Launch (Toronto)
Neo Financial – Toronto, ON | Oct 2022 – Nov 2022

- Selected for a 5-week assignment with the Partnerships team to support a new product launch, based on strong customer service and communication skills


- Engaged with partners and customers in a frontline sales capacity, representing the brand and gathering feedback

- Contributed to building customer awareness and supporting early adoption of the product through direct interaction and on-site presence

Timeline

AML Investigator

Neo Financial
03.2023 - 07.2024

AML Analyst

Neo Financial
03.2022 - 03.2023

Customer Onboarding Specialist

Neo Financial
10.2021 - 05.2022

Customer Experience Representative

Neo Financial
09.2021 - 10.2021

Lash Extension Specialist / Business Owner

Self-Employed
03.2016 - 12.2019

High School Diploma -

John G. Diefenbaker High School

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