Rebecca Williams-Reda
Bradford,ON
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Office Manager
TBR Plumbing
Bradford, ON
02.2018 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
School Supervisor
St. Teresa of Calcutta Catholic Elementary School
Bradford, ON
09.2017 - Current
- Provide a safe and orderly environment for children during nutritional breaks and recess.
- Ensuring all entrances and exits around property are securely locked.
- Create a safe space for children.
Education
Some College (No Degree) - Business Administration
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Team Supervision
- Office Management
- Administrative Support
- Customer Service
- Bookkeeping
- Data Entry
- Mail handling
- Office Administration
- Payroll Processing
- Business Administration
- Credit and collections
- Customer Relations
- Conflict Management
- Human Resources
- Training and coaching
Affiliations
- Currently, I sit as parent council chair for my school.
- Organize meetings and fundraisers for various classes and the whole school.
- create sub-committees for various fundraisers.
- Keep meticulous notes.
- Ensuring all fundraisers are conducted smoothly and efficiently.
- I am also a DEI committee member for Bradford West Gwillimbury.
- Review agendas and new initiatives brought forward by other municipalities, as well as current town council.
References
References available upon request.
Timeline
Office Manager
TBR Plumbing
02.2018 - Current
School Supervisor
St. Teresa of Calcutta Catholic Elementary School
09.2017 - Current
Some College (No Degree) - Business Administration
Sheridan College Institute of Technology And Advanced Learning