Rebecca Stevens
Medicine Hat,AB
Summary
Experienced customer-facing professional with a strong background in communications. After taking time to explore career interests outside of my pre-pandemic experience, I am eager to return to the workforce with enhanced skills in customer service. Proven ability in organizational management, with a passion for generating positive results through insightful contributions.
Overview
6
6
years of professional experience
Work History
Chairperson
City of Medicine Hat, Working Group for Accessibility & Inclusion
Medicine Hat
09.2022 - 01.2024
- Organized and chaired board meetings to ensure all agenda items were discussed in a timely manner.
- Gathered information from various sources, including staff members, stakeholders, and other organizations, to inform board decision-making processes.
- Acted as a representative for the organization at public events or fundraisers.
Career Break
.
03.2020 - 09.2022
- Completed coursework in organizational structure, accessibility & inclusion, and consumer psychology to enhance knowledge and skills relevant to customer service.
- Managed personal responsibilities while maintaining and developing skills through online college courses, traveling within Canada, and volunteer roles.
- Engaged in professional development by attending industry conferences and webinars.
Head Chef
Speakeasy 21
06.2018 - 03.2020
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Conducted daily line-checks of all products used in meal preparation for freshness and quality assurance.
- Maintained accurate records of inventory, sales, labor costs, and other operational costs.
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
Education
Bachelor of Arts - Media Techniques And Marketing Communications Management
Brock University
St. Catharines, ON06-2016
Skills
- Activity Supervision
- Agenda Setting
- Corporate Governance
- Effective Leadership
- Product Knowledge
- Customer consulting
- Quality Assurance Controls
- Customer Relations
References
References available upon request.
Timeline
Chairperson
City of Medicine Hat, Working Group for Accessibility & Inclusion
09.2022 - 01.2024
Career Break
.
03.2020 - 09.2022
Head Chef
Speakeasy 21
06.2018 - 03.2020
Bachelor of Arts - Media Techniques And Marketing Communications Management
Brock University
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