Hi, I’m
Rebecca Santana
Banning
Summary
Driven hairstylist and service professional with a proven track record of expanding client bases by over 30% at Self Employed Services through expert hair cutting and exceptional customer service. Skilled in sanitation practices and business management, adept at creating memorable experiences at Pink Cabana by seamlessly multitasking and managing high-pressure situations.
Overview
14
years of professional experience
Work History
Self Employed Services
Hairstylist Booth Renter
02.2019 - Current
Job overview
- Expanded client base through word-of-mouth referrals from satisfied customers and targeted marketing efforts.
- Improved client experience with thorough consultations that addressed individual needs, preferences, and lifestyle factors.
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
Pink Cabana
Restaurant Hostess
06.2023 - 11.2024
Job overview
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Self-employeed
Hairstylist
06.2013 - 06.2019
Job overview
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Styled hair, makeup and nails for customers for special events and occasions.
Legacy Thai Cusine
Waitress Assistant
05.2011 - 06.2015
Education
Cv Beauty , La Quinta, CA
Hairstylist
01.2012
Skills
- Sanitation Practices
- Appointment Scheduling
- Sales and Upselling
- Business Management
- Scalp treatments
- Financial Planning
- Expert hair cutting
Languages
English
Native or Bilingual
Spanish, English
Native or Bilingual
Timeline
Restaurant Hostess
Pink Cabana
06.2023 - 11.2024
Hairstylist Booth Renter
Self Employed Services
02.2019 - Current
Hairstylist
Self-employeed
06.2013 - 06.2019
Waitress Assistant
Legacy Thai Cusine
05.2011 - 06.2015
Cv Beauty
Hairstylist
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