Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rebecca Salazar

Monterey Park,CA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

More than comfortable with unique marketing opportunities, such as Instagram and Tik Tok influencers.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Hustler Hollywood
05.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Sales Lead

Build A Bear Workshop
11.2017 - Current
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Used Excel to maintain company database with essential account and sales information.
  • Coordinated with social media, public relations and other teams to execute product introductions.
  • Trained and mentored new employees to maximize team performance.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Led sales team to exceed quarterly sales goals 3 quarters in a row.

Sales Associate

Spencer's Gifts
09.2018 - 12.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers inquiring about or purchasing Adult Novelties and handled challenging situations with ease.


  • Worked flexible hours; night, weekend, and holiday shifts.

Sales Associate

Halloween Town
08.2017 - 11.2017
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced fitting room environment.
  • Resolved problems, improved operations and provided exceptional service focusing on Loss Prevention.

Sales Associate

Macys
03.2015 - 11.2017
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Offered each customer top-notch, personal service including fittings and personal shopper services to boost sales and customer satisfaction.
  • Upsold Credit Cards and complementary products to customers through persuasive marketing techniques.
  • Organized store merchandise racks, displays and fitting rooms to promote and maintain visually appealing environments.

Education

James A Garfield High School
Los Angeles, CA

Early Childhood Education

East Los Angeles College
Monterey Park, CA

General Education

Pasadena City College
Pasadena, CA

Skills

  • Customer retention
  • Customer Traffic Management
  • Word, Excel
  • POS Inventory System Operation
  • POS Transactions
  • Team Management Understanding
  • Team Meetings
  • Special Events
  • Merchandising
  • Marketing

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved quarterly goals the last 3 fiscal quarters through effectively maintaining and increasing conversion and DPT.

Timeline

Assistant Store Manager

Hustler Hollywood
05.2022 - Current

Sales Associate

Spencer's Gifts
09.2018 - 12.2019

Sales Lead

Build A Bear Workshop
11.2017 - Current

Sales Associate

Halloween Town
08.2017 - 11.2017

Sales Associate

Macys
03.2015 - 11.2017

James A Garfield High School

Early Childhood Education

East Los Angeles College

General Education

Pasadena City College

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