REBECCA ROMERO

• Human Resources Manager for five Eversheds Sutherland offices in California and Texas
• Onboarding, training, and development of business professional staff
• Employee relations
• Performance management
• Compensation
• Compliance and risk management
• Professional development, continuous improvement, best practices
• HR systems and processes
• Firm culture, social activities, event implementation
• Office Manager of San Diego, CA office
• Facilities management including tenant improvements.
• Vendor management
• Special projects
• Policy and procedure implementation
• Interdepartmental collaboration
• Managed employee relations initiatives, fostering a positive work environment and addressing employee concerns effectively.
• Coordinated training programs, enhancing staff skills and promoting professional development opportunities.
• Conducted performance evaluations, providing constructive feedback to support employee growth and organizational goals.
• Increased operational efficiency through the implementation of streamlined administrative processes and procedures.
• Maintained compliance with federal, state, and local employment laws by staying current on regulations and adjusting company practices accordingly.
• Managed vendor relationships to secure cost-effective services while maintaining high-quality results in support of business operations.
• Boosted productivity levels by effectively managing office resources, supplies, equipment, and facilities.
• Developed strong working relationships with department managers to better understand their needs for staffing support and resource allocation.
• Provided excellent customer service to both internal and external stakeholders by addressing inquiries and resolving issues in a timely manner.

• Ensure efficiency and compliance for three Dinsmore offices - San Diego, Los Angeles, and Denver
• Human Resources management
• Aid in the recruitment of attorneys, paralegals, and law clerks.
• Onboarding and training
• Performance management
• Forecasting and budgeting
• Facility and fiscal management
• Office expansions and tenant improvements
• Vendor management
• Interdepartmental collaboration
• Create and implement best practices
• Managed office operations, ensuring efficient workflow and effective communication among staff.

• Strategic, financial, and operational management of class A commercial office properties
• Provide outstanding customer service and support to building tenants
• Develop and maintain detailed forecasts and property budget expenditures
• Monthly variance reports
• Work closely with building engineers
• Staff and performance management
• Work in partnership with construction management team on tenant improvements
• Vendor management
• Create a positive, collaborative environment
• Led cross-functional teams to enhance operational efficiency and streamline workflows.
• Developed and implemented strategic initiatives to optimize resource allocation and project timelines.
• Managed budget forecasting and analysis, contributing to financial planning and resource management efforts.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.

• Development and implementation of strategic sales and marketing strategies for fifty residential apartment communities in California, Washington, Nevada, North Carolina, and Florida
• Lead sourcing and tracking, social media campaigns, print collateral material.
• Collaborated with Senior Leadership and Regional Managers on performance goals and objectives
• Market research and analysis
• Writing and maintaining content of company and property websites
• Team member sales training
• Reputation management
• Apartment community site inspections
• Negotiate and manage advertising and vendor contracts
• Implement, launch, and administer company-wide software platforms.
• CRM sales and marketing, leasing, and accounting software systems administrator
• Led cross functional teams in marketing, training, and compliance, boosting overall operational efficiency
• Additional Work Experience History Upon Request
• Implemented training programs for sales staff, improving skills and elevating overall performance.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
• Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
• Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
• Spearheaded the adoption of cutting-edge sales tools and technologies designed to enhance team productivity and streamline workflow processes.

Additional Work Experience