Professional in operational and administrative support, with background in roles that demand organization and reliability. Known for contributing to effective team dynamics and achieving project goals. Proven ability to adapt to changing priorities while maintaining focus on collaborative success. Skills include strategic planning and effective communication.
Overview
4
4
years of professional experience
Work History
Personal Care Assistant
Castillo Family
07.2025 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Built strong relationships with clients to deliver emotional support and companionship.
Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Planned activities to encourage movement, stretching, and strength building.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Entrusted to handle confidential and sensitive situations in professional matter.
Transported clients to and from medical appointments with safety and efficiency.
Noontime Supervisor
Westminster School District
10.2024 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Junior Police Cadet
Westminster Police Department
04.2021 - 08.2024
Supported crime prevention efforts by conducting security checks at local businesses and residences.
Assisted with traffic control during special events, ensuring public safety and efficient flow of vehicles.
Gained hands-on experience in traffic enforcement operations, learning the importance of enforcing speed limits and other safety regulations.
Raised awareness about public safety issues by distributing informational materials at community events.
Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Improved communication between officers and dispatchers through regular training sessions on radio etiquette.
Summer Camp Assistant
Iglesia De Cristo Orange County
07.2021 - 07.2021
Led groups of children safely through variety of camp activities.
Enhanced camper experiences by organizing fun and engaging activities tailored to their interests.
Served as a mentor and role model for younger campers, inspiring them to pursue personal growth and development opportunities.
Maintained a safe and enjoyable environment through diligent supervision and adherence to safety protocols.
Maintained clean, organized, and safe physical environment both indoors and outside.
Assisted in the development of camp programs, resulting in improved overall satisfaction for participants.
Washed dishes and cleaned toilets in rotation with other volunteers.
Attended regular staff meetings, offering insights and suggestions for continuous improvement at the summer camp.
Enhanced communication skills among campers with group discussions and public speaking opportunities.