Rebecca Reuser

• Efficiently manage tasks such as sorting and delivering mail, assisting customers, and maintaining records
• Strong attention to detail and effective communication skills enable me to thrive in a fast-paced environment
• I prioritize customer service, ensuring the privacy of sensitive information while addressing and resolving concerns with empathy and effective problem-solving
• Collaborate with team members to ensure smooth operations and timely delivery

• I was self taught in the art of leathercraft and turned a passionate hobby into a profitable small business
• I built a strong local clientele, continued to hone my craft and my product offering, managed large custom orders, inquiries and client care all while balancing motherhood

· Advocated for my child by collaborating with healthcare and education professionals for diagnosis and to create tailored care plans and support services.

· Organized and coordinated appointments, therapies, and educational services, ensuring comprehensive support for my child's development.

· Engaged in continued education and programs on spectrum disorders and co-morbid diagnoses to stay informed about best practices and effective strategies.

· Developed skills in communication, problem-solving, and crisis management while navigating complex healthcare systems.

• Managed day to day showroom and office operations including in person and phone customer service, cash transactions, balancing the cash and deposits
• Also liaised with high end home builders, provided details for quotes, took orders and performed inventory as required

• Managed the customer relations database of over 100,000 clients using XRM, ADP-CRM Systems as well as performed targeted campaigns, data research to aid in marketing and budgetary forecasts, email, data entry, internet design and maintained up-to-date content on multiple websites
• In addition, managed internet sales staff, all inventory photos and vehicle descriptions, maintained technical cohesion between websites, lead providers, sales staff and departments
• Assisted in recruiting, reviewing, hiring and training new staff

• Managed the day to day office operations, helped to maintain fleet and business customer retention, organized 'up fits' for specialized commercial vehicles and maintained the customer database
• Prepared forecasts, budgets, charity and promotional events, marketing and aided in the development of a standardized 'Commercial Vehicle' sales, prospecting and retention process for Chrysler's Nationwide 'Business Link' program

• I was responsible for standardizing processes and procedures within the hospital, managing stalls, assisting with surgery procedures, administering specialized care of the equine, supply and inventory control including state regulated substances and taking and developing X-Rays
• I assisted with the event planning and training of participants during clinics and classes held state-wide by the EPPC center

• Day to day farm operations, animal care and welfare, supervision of staff, booking client mares to stallions, record keeping, reproductive hypothetical crosses, scheduling vet, farrier and reproductive procedures, sales preparation, client relations and hiring and training of new staff