Rebecca Redd
EDMONTON,AB
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server/Lead Line Cook
Dewey's
09.2021 - Current
- Serving large sections of tables while maintaining excellent customer service and performing diligent cash outs every night.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
Server/Lead Linecook
Glendale Golf And Country Club
04.2022 - 09.2023
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Assistant Market Manager
South West Edmonton Farmers Market (Non-Profit),
05.2021 - 09.2022
- Built brand awareness in local market and increased penetration with proactive strategies.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Participation in board meetings and assisting in budget spending and discussion.
- Maintaining and enforcing health codes related to market days
Education
Bachelor of Science - Human Ecology
University of Alberta
Edmonton, AB06.2024
No Degree - Academic Upgrading
Norquest
Edmonton, AB06.2019
Blue Seal - Business Management And Supervisory Skills
NAIT
Edmonton, AB06.2017
Red Seal - Culinary Arts
Red River College of Applied Arts, Science And Technology
Winnipeg, MB06.2015
Skills
- Problem solving
- Interpersonal skills
- Vendor Liaising
- Communication Skills
- Team Oriented
- Time Management
- Policy Application
References
Lisa Jodoin
Previous Market Manager, SWEFM
(780) 868 – 9210
Kyle Borle
Service manager, BBS Pro
(780) 297 -1612
Christine Cloutee
Food and Beverage Manager, Glendale Golf Course
(506) 875- 86133
Timeline
Server/Lead Linecook
Glendale Golf And Country Club
04.2022 - 09.2023
Server/Lead Line Cook
Dewey's
09.2021 - Current
Assistant Market Manager
South West Edmonton Farmers Market (Non-Profit),
05.2021 - 09.2022
Bachelor of Science - Human Ecology
University of Alberta
No Degree - Academic Upgrading
Norquest
Blue Seal - Business Management And Supervisory Skills
NAIT
Red Seal - Culinary Arts
Red River College of Applied Arts, Science And Technology