Rebecca Pressnell
Lincoln
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Program Director
CBEM, LLC
10.2024 - Current
- Oversee daily operations and performance of the Critical Intervention Team, ensuring high-quality service delivery.
- Have performed on the job training for Program Directors and Assistant Directors throughout the state of California
- Meet monthly revenue targets from the company while maintaining quality service to our clients
- Organize, create and monitor the budget for the team
- Monitored and held shifts for a 24/7 crisis line service.
- Supervise, mentor, and support team members, such as my Assistant Director, Critical Intervention Specialists and Stabilization Interventionists
- Lead team meetings, 1:1 check ins with staff and lead team development workshops
- Manage staffing needs, schedules, and performance evaluations while fostering team morale.
- Ensure compliance with quality assurance standards, reviewing documentation, service hours, and case progress.
- The primary liaison for the Alta California Regional Center, maintaining strong stakeholder relationships and attending key meetings.
- Led outreach efforts, networking with local organizations and promoting CBEM’s services.
- Contribute to CBEM’s growth by refining policies, processes, and training programs.
- Report to executive leadership cascading weekly projections and goals.
Interim Assistant Director
CBEM, LLC
02.2024 - 10.2024
- Recruited, interviewed and hired employees and implemented a 90 day program to promote clarity and support in the onboarding process.
- Created weekly workshops and trainings to support new hire and innovative techniques as crisis care clinicians.
- In field support to the staff to promote alignment
- Defined clear targets and objectives and communicated to other team members.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for the professional development of the staff
- Created a billing plan every month to meet revenue target.
- Organized and led the verification of every parental form for all clients that were minors approving all documentation and interaction following Department od Developmental Services (DDS) protocol
- Organized monthly team builders to bring unity and trust within our team
- Trained and developed staff in their field
- Lead the team in ethical standards of CBEM, adhering to the compliance of proper documentation and reporting.
- Participated in weekly administrative meetings cascading the goal for the following week to the company.
- Participated in presenting quarterly Operating Reviews with data analysis and stakeholder engagement
Clinical Intervention Specialist II
CBEM
05.2022 - 02.2024
- Provide support to individuals in crisis; preventative, acute, or chronic crisis management.
- Supported 5-6 different teams remotely during staff shortage.
- Develop a Stabilization Plan for my clients
- Maintain a caseload of 15-20+ clients.
- Participate in a hotline rotation to address acute crisis calls.
- Ability to work with children and adults who become physically aggressive.
- Duties performed in a clinic home, school, and community setting; sometimes in the presence of the parent and/or primary caregiver.
- Presenting a client's clinical and medical history to a psychologist, Board Certified Behavior Analyst (BCBA), and Psychiatrist.
- Managed the administration and scheduling of my caseload, ensuring that each client received appropriate treatment in a timely manner
- Provided care to clients with physical and mental disabilities through mental health and Applied Behavior Analysis (ABA) therapy treatments.
- Developed, implemented, and managed multiple team-based initiatives and projects, including new hire skills, professional development, company policies and procedures, and health and safety
- Trained new employees in the area of my field.
- Collected and categorized client data and recorded patient progress records
Registered Behavior Technician (RBT)
Therapeutic Pathways, Inc.
09.2021 - 01.2022
- Under the supervision of the Behavior Analyst, implemented behaviors support plans, treatment plans and vernal behavior programs
- Work hands-on with the child receiving treatment, following approved and designed direct service interventions.
- Assist the Behavior Analyst in conducting Functional Behavior Assessments.
- Effectively manage a caseload, prepare, and submit all required documentation in a timely manner.
- Ability to work with children who may become physically aggressive.
Associate Music Pastor
Destiny Christian Church
05.2016 - 11.2020
- Responsible for leading a team as executive leadership.
- Created a budget for the music department and responsible for maintaining the budget throughout the year.
- Equipped and gave direction to our team and other staff members with organized events.
- Led weekly music practices and up to 4 services during the week.
- Met with members of the congregation weekly that were in need of counseling support.
- Oversaw training of new interns on staff.
Education
Master of Arts (M.A) - Pastoral Counseling
Liberty University
Lynchburg, VA05.2022
Bachelor of Arts (BA) - Psychology (concentration in Marriage and Family), Minor in Bible and Theology
William Jessup University
Rocklin, CA05.2016
Skills
- Communication skills
- Clinical documentation
- Community outreach
- Staff training
- Stakeholder engagement
- Strategic leadership
- Performance standards and analysis
- Business oversight
- Organizational leadership
- Relational
Timeline
Program Director
CBEM, LLC
10.2024 - Current
Interim Assistant Director
CBEM, LLC
02.2024 - 10.2024
Clinical Intervention Specialist II
CBEM
05.2022 - 02.2024
Registered Behavior Technician (RBT)
Therapeutic Pathways, Inc.
09.2021 - 01.2022
Associate Music Pastor
Destiny Christian Church
05.2016 - 11.2020
Bachelor of Arts (BA) - Psychology (concentration in Marriage and Family), Minor in Bible and Theology
William Jessup University
Master of Arts (M.A) - Pastoral Counseling
Liberty University