Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Clerical
York Employment Services Inc. - Artisan Hardwood
Ontario
06.2023 - Current
Manage and maintain vehicle/forklift maintenance records.
Confirm accuracy of invoices prior to sending to the customer.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Key Accounts Executive
Diamond Star Corp.
Ontario
08.2010 - 04.2022
Managed key account relationships to ensure client satisfaction and retention.
Analyzed market trends to identify opportunities for account growth and development.
Negotiated pricing to secure favorable agreements for both parties.
Presented product updates and solutions to clients in regular meetings.
Collaborated with internal departments to ensure customer satisfaction.
Analyzed sales performance data to determine areas of improvement for key accounts.
Office Manager
Garage Innovations, Inc.
Norco
03.2005 - 07.2009
Managed front desk operations including greeting visitors, or answering questions.
Managed vendor relationships to ensure timely supply deliveries.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Oversaw scheduling to optimize staff availability and productivity.
Maintained filing system for records, correspondence and other documents.
Ordered supplies to maintain adequate inventory levels.
Maintained inventory of office supplies to support daily operations.