Rebecca Paulsen
Fallbrook
Summary
Operations professional with strong track record in optimizing processes and enhancing efficiency. Known for effective communication, problem-solving, and adaptability in dynamic environments. Skilled in data analysis, workflow management, and fostering team collaboration to drive successful outcomes. Dependable and responsive to changing operational needs.
Overview
6
6
years of professional experience
Work History
Operations Support Specialist
Sudberry Properties
10.2024 - Current
- Contributed to training sessions for new hires on operational procedures and best practices.
- Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
- Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
- Performed administrative duties and prepared operational procedures to assist Vice President of Assets.
- Evaluated and integrated new technologies and tools into the operations support framework, recommending solutions that led to increased efficiency and cost savings.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Created and reformat SOPs and created knowledge base articles for team reference.
Business Manager
Sudberry Properties
03.2021 - 12.2024
- Built Relationships with service vendors and submitted associated billing statements.
- Planned and led team meetings to review business results and communicate new and ongoing priorities. Wrote ad distributed executive metting agendas and minutes to department heads and executive team members.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Completed month-end and year-end closings, kept audit-ready and monitored timely recording of accounting transactions.
Assistant Manager
Sudberry Properties
11.2019 - 03.2021
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Investigated and resolved property complaints and violations to foster pleasant living environments for residents.
- Coordinated with maintenance and contractors to promote timely turnovers after move outs.
- Issued legal documents to tenants in accordance with lease, county, and state regulations as well as appear in court to represent the company regarding tenant court cases.
Education
GED -
ThunderRidge High School
Highlands Ranch, COSkills
- Operational efficiency
- Analysis and research
- Expense reporting
- Team collaboration
- Interpersonal communication
- Multitasking Abilities
Timeline
Operations Support Specialist
Sudberry Properties
10.2024 - Current
Business Manager
Sudberry Properties
03.2021 - 12.2024
Assistant Manager
Sudberry Properties
11.2019 - 03.2021
GED -
ThunderRidge High School