Rebecca O'Donnell
919 38 St Se Calgary,AB
Summary
Dedicated and reliable Cleaner with a proven track record at Nova Scotia, enhancing operational efficiency through meticulous cleaning and sanitization. Skilled in time management and customer service, I consistently exceed expectations by maintaining high hygiene standards and fostering a positive environment. Committed to quality assurance and attention to detail in all tasks.
Overview
2026
2026
years of professional experience
Work History
Cleaner
Self Employed
Calgary, AB
2022 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Performed deep-cleaning tasks
- I manage 10 clients at a time.
Server
Parkland Retirement Home
Truro, NS
2014 - 2016
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders accurately, coordinating with kitchen staff to maintain timely service.
- Trained new servers on menu offerings and service standards, promoting teamwork and efficiency.
- Managed table assignments effectively, optimizing seating arrangements during peak hours.
- Resolved customer complaints swiftly, enhancing guest satisfaction and retention rates.
- Implemented inventory tracking practices, reducing food waste through efficient stock management.
- Assisted in maintaining cleanliness and organization of dining areas, adhering to health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
The Legion
Woodstock, NB
2011 - 2012
- Trained and mentored new bartenders on drink preparation and customer service standards.
- Developed innovative cocktail recipes, enhancing menu offerings and customer satisfaction.
- Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
- Collaborated with kitchen staff to create seamless dining experiences for guests.
- Implemented efficient bar workflows, reducing order turnaround time during peak hours.
- Provided exceptional customer service, resolving issues promptly to maintain guest satisfaction.
- Conducted regular quality checks on beverages served, maintaining high standards of taste and presentation.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Kennel Attendant
Love Your Pet
Calgary, AB
2017 - 2019
- Supported training sessions by reinforcing basic commands during socialization activities.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
- Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
- Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
- Kept animals clean and free of contaminants to promote optimal health.
- Managed 60 dogs alone.
Education
No Degree -
St Theresa High School
Belleville, ON2012
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Time management
Team collaboration
Reliability and punctuality
Problem-solving
Efficient cleaning techniques
Interior and exterior cleaning
Attention to detail
Dusting techniques
Window washing proficiency
Physical stamina
Health and safety regulations
Quality assurance
Laundry
Waste disposal methods
Languages
English
Advanced (C1)
Timeline
Cleaner
Self Employed
2022 - Current
Server
Parkland Retirement Home
2014 - 2016
Bartender
The Legion
2011 - 2012
Kennel Attendant
Love Your Pet
2017 - 2019
No Degree -
St Theresa High School