Rebecca Morris
Hamilton
Summary
Dynamic and results-oriented professional with a proven track record at Amazon Fulfillment, where I enhanced team productivity and morale through exceptional problem-solving and communication skills. Skilled in customer service and time management, I consistently exceeded performance goals by fostering efficiency and positive customer experiences. Also by demonstrating a commitment to safety and care in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Amazon Worker
Amazon Fulfillment
05.2022 - Current
- Packing customer orders in AFE
- Lead problem solver
- Work to complete tasks and meet customer demands.
- Followed instructions and procedures to complete assigned tasks.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Maintained productive, efficient approach to all tasks.
Cast Member
Landmark Cinemas
10.2021 - 05.2022
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
Sales Associate
Giant Tiger
12.2020 - 10.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
High School Diploma -
Glendale Secondary
Hamilton, ON06-2021
Skills
- First-Aid, CPR, and triage trained
- Quick-learning
- Time management
- Customer service
- Strong teamwork
- Problem-solving skills
- Attention to detail
- Excellent people skills
Languages
English
Native or Bilingual
Timeline
Amazon Worker
Amazon Fulfillment
05.2022 - Current
Cast Member
Landmark Cinemas
10.2021 - 05.2022
Sales Associate
Giant Tiger
12.2020 - 10.2021
High School Diploma -
Glendale Secondary
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