Rebecca Mendoza
San Leandro
Summary
I am an excellent worker with great communication skills - who is also reliable, friendly and professional. Able to work with little to no supervision and thrives in delivering compassionate efficient care in a fast paced environment. Outstanding ability to connect with patients, work collaboratively with care teams at all levels and stay on top of all current standards and best practices. I have experience in both administrative and clinical duties and a true passion for helping people in the health profession.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Peak Gastroenterology Associates
05.2024 - 07.2025
- Prepare and disinfect the exam rooms for each patient’s visit. Ensure adequate supplies and appropriate instruments are available for our providers.
- Set up trays and help assist the providers in hemorrhoid banding's.
- Room patients, measure vital signs, review medications list, and perform other medical procedures per protocol.
- Obtain pre-authorization for referrals, procedures and medications as required by individual insurance companies. Complete necessary paperwork.
- Perform Fibroscans on patients that need a liver scan.
- Perform Anorectal Manometry tests.
- Document care provided per established guidelines. Document prescription refill requests per clinic guidelines.
- Triage and process messages from patients and front office staff to providers.
Medical Assistant
Associates in Gastroenterology
01.2023 - 03.2024
- Assist with patient exams and procedures, including set-up, clean-up, patient prep, and documentation in electronic medical records. Complete office procedure and administer injections as ordered by the provider.
- Work closely with providers to ensure excellent and complete patient care.
- Room patients, measure vital signs, review medications list, and perform other medical procedures per protocol.
- Document care provided per established guidelines. Document prescription refill requests per clinic guidelines.
- Provide patient education resources as instructed. Label and dispense sample medications prescribed to patients in office.
- Prepare and disinfect the exam rooms for each patient's visit. Ensure adequate supplies and appropriate instruments are available. Inventory and order medical supplies. Ensure office and equipment is cleaned and maintained per protocol or as assigned.
- Obtain pre-authorization for referrals, procedures and medications as required by individual insurance companies. Complete necessary paperwork.
- Maintain supplies and equipment.
- Perform clerical and medical support tasks as necessary or assigned, including answering calls and emails.
- Triage and process messages from patients and front office staff to providers.
Medical Assistant
Stanford Health Care - ENT/AUDIOLOGY
10.2021 - 12.2022
- Scheduled patients for Audiograms, Hearing Aid Evaluations, Hearing Aid Checks, and Hearing Aid Fittings.
- Coordinated patient appointments by promptly returning phone calls, MyHealth messages, referrals, etc.
- Monitored our patient waitlist to make sure all our patients could be seen as soon as possible.
- Obtained medical records from outside clinics/patients.
- Sending medical records to outside clinics/patients.
- Informed our Audiologists with any approval/denials received from insurance authorizations.
- Prepared hearing aid devices for shipment to go directly to our elderly patients who could not pick them up.
- Coordinated BAHA candidates and their appointments with the ENT/Audiologists.
- Scheduled BAHA patients for their follow up appointments with ENT/Audiologist.
- Contacted patient’s insurances to make sure their Hearing Aids were covered and in network with Stanford.
- Assisted in taking ENT instruments down to get sterilized.
Service and Parts Coordinator
Star-Tam Inc
06.2020 - 10.2021
- Provided service to all associates who needed parts or materials to perform their jobs.
- Processed sales orders and purchase orders for customers.
- Counted inventory by going into the parts room and counting everything often.
- Received parts, performs stocking duties, and shipped items to various warehouses and manufacturing facilities and also to customers we work with.
- Maintained the stock room by ensuring parts were fully stocked and organized.
- Shipped out various parts for any orders I received.
- Made sure every customer was taken care of by emailing or calling them back with what they needed.
Medical Assistant
Pacific Family Medicine Clinic
06.2019 - 05.2020
- Assisted in a high volume clinic by preparing patients for exams.
- Recorded, managed, and updated patient information and medical histories in accordance with HIPAA regulations.
- Administered pain-free immunizations to patients of all ages.
- Performed EKG’s on patients.
- Assisted doctor during pelvic exams and pap smears. Also helped other staff as needed.
- Administered throat cultures and urinalysis.
- Maintained and cleaned exam rooms and all medical equipment.
Customer Service Experience
7+ Years
- Assisted in special orders for large-scale events in the Bay Area, which included weddings and birthday parties.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Maintained visually appealing and effective displays for the entire store.
- Offered exceptional customer service to different clientele and helped promote the company brand.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Completed opening and closing procedures, including opening and closing of multiple POS systems.
- Communicated directly with vendors, discussing future inventory and ways to push sales of current inventory.
Education
High School Graduate -
Lincoln High School
San Leandro, CA01.2014
Certificate - Medical Assistant
Carrington College California
San Leandro, CA01.2019
Externship - Medical Assistant
Epic Care Oncology Clinic
Emeryville, CA06.2019
Certificate - Emergency Medical Technician
Bay Area Training Academy
San Leandro, CA12-2020
Fibroscan Tech Certified -
Echosens
Colorado Springs, CO07-2024
Certificate - Medical Assistant
Anorectal Manometry Technician
Colorado Springs, CO11-2024
Skills
- Medical Terminology
- Vital Signs
- Laboratory Testing
- Tray Setup
- Venipuncture
- Sterilization
- BLS CPR
- EKG’s
- Charting
- Capillary Puncture
- Rooming Patients
- Glucose Testing
- Bandaging
- CBC Controls
Timeline
Medical Assistant
Peak Gastroenterology Associates
05.2024 - 07.2025
Medical Assistant
Associates in Gastroenterology
01.2023 - 03.2024
Medical Assistant
Stanford Health Care - ENT/AUDIOLOGY
10.2021 - 12.2022
Service and Parts Coordinator
Star-Tam Inc
06.2020 - 10.2021
Medical Assistant
Pacific Family Medicine Clinic
06.2019 - 05.2020
Externship - Medical Assistant
Epic Care Oncology Clinic
Customer Service Experience
7+ Years
High School Graduate -
Lincoln High School
Certificate - Medical Assistant
Carrington College California
Certificate - Emergency Medical Technician
Bay Area Training Academy
Fibroscan Tech Certified -
Echosens
Certificate - Medical Assistant
Anorectal Manometry Technician
Similar Profiles
Alicia ZavalaAlicia Zavala
Patient Access Specialist/ Referral Coordinator at Peak Gastroenterology AssociatesPatient Access Specialist/ Referral Coordinator at Peak Gastroenterology Associates
Sarah AsfahaniSarah Asfahani
AUTHORIZATION COORDINATOR/ADMIN. SPECIALIST at Peak Gastroenterology AssociatesAUTHORIZATION COORDINATOR/ADMIN. SPECIALIST at Peak Gastroenterology Associates
Destiny WilliamsDestiny Williams
Medical Assistant at Associates in GastroenterologyMedical Assistant at Associates in Gastroenterology
Fatima VerdugoFatima Verdugo
Svc Center Support at AAA Cooper TransportationSvc Center Support at AAA Cooper Transportation
Caitlin Rylee BasbasCaitlin Rylee Basbas
Treatment and Lead appointment Coordinator at Mission Hills Orthodontics & Blackhawk Center OrthodonticsTreatment and Lead appointment Coordinator at Mission Hills Orthodontics & Blackhawk Center Orthodontics