Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Mack

5305 Sierra Pine CT. Bakersfield

Summary

Adaptable seasoned professional with over 35 years experience and a proven knowledge of customer satisfaction,customer service and customer needs assessment. Aiming to leverage my skills to successfully fill any position available at your company.

Overview

17
17
years of professional experience

Work History

In Home Health Care Provider

IHSS In Home Support Services
04.2024 - 12.2024
  • Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
  • Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
  • Maintained accurate and timely documentation of patient care activities, including medication administration records and treatment notes.
  • Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to each patient''s unique needs.

In Home Health Care Provider

IHSS In Home Support Services
07.2022 - 11.2023
  • Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
  • Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
  • Maintained accurate and timely documentation of patient care activities, including medication administration records and treatment notes.
  • Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.

Delivery Driver

Grubhub
01.2020 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

Driver

Lyft And Uber
11.2019 - 04.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

HOUSEKEEPING

Inergy Gas Plant
06.2008 - 08.2013
  • Maintained a clean and safe working environment through consistent housekeeping practices.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Collaborated with housekeeping staff to ensure seamless room transitions and availability.
  • Maintained inventory of housekeeping supplies, placing orders as needed to avoid shortages or delays.

Education

Automotive Engine Overhaul

Bakersfield College
Bakersfield, CA

High School Diploma -

Mt Whitney,Bakersfield High,Vista High
Visalia,Ca.,Bakersfield,Ca.
06-1985

Skills

  • Positive attitude

  • Dependable and reliable

  • Quick Leaner

  • Hard Working

Timeline

In Home Health Care Provider

IHSS In Home Support Services
04.2024 - 12.2024

In Home Health Care Provider

IHSS In Home Support Services
07.2022 - 11.2023

Delivery Driver

Grubhub
01.2020 - 11.2023

Driver

Lyft And Uber
11.2019 - 04.2020

HOUSEKEEPING

Inergy Gas Plant
06.2008 - 08.2013

Automotive Engine Overhaul

Bakersfield College

High School Diploma -

Mt Whitney,Bakersfield High,Vista High

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Rebecca Mack