Rebecca Loske
Summary
Hospitality professional with over 20 years of experience delivering exceptional guest experiences in restaurants, bars, golf clubs, weddings, tournaments, and corporate events. Skilled in bartending, high-volume service, staff training, and guest relations. Known for building genuine connections with guests, thriving under pressure, and creating a fun, welcoming atmosphere. Passionate about hospitality and committed to providing every guest with an outstanding experience.
Work History
Head Server/Bartender
Executed exceptional food and beverage service in one of Kelowna's busiest golf clubs, ensuring satisfaction for members and guests during tournaments, weddings, and corporate events.
Prepared and served beer, wine, cocktails, and premium spirits while upholding quality and hospitality standards. Assisted in curating seasonal cocktail menus with innovative selections.
Cultivated strong relationships with members and returning guests through friendly, personalized service. Committed to delivering exceptional service to each guest while recognizing individual preferences.
Facilitated training and mentorship for new team members on service standards and guest experience protocols.
Oversaw shift leadership closing procedures, ensuring accurate accounting and cash-out verification.
Addressed guest concerns with professionalism and efficiency.
Excelled in dynamic, high-volume settings while ensuring precision and professionalism.
Facilitated collaboration between kitchen and front-of-house teams to enhance service delivery.
Education
MBA - Marketing
Skills
Highlights of Qualifications
- Highlights of Qualifications
- Over 20 years of hospitality and customer service experience
- 10 years at The Harvest Golf Club in Kelowna
- Bartending and high-volume food and beverage service
- Extensive knowledge of beer, wine, spirits, and cocktails
- Experienced serving weddings, tournaments, corporate events, and large groups
- Strong guest engagement and relationship-building skills
- Staff training and mentoring
- Excellent multitasking and communication skills
- Calm, organized, and efficient in fast-paced environments
- Passionate about teamwork and exceptional hospitality