Rebecca Lopez
Palmdale
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
8
8
years of professional experience
Work History
Medical Assistant
High Desert Medical Group
10.2021 - 06.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified patient insurance coverage and collected required co-payments.
- Taught patients about medications, procedures, and care plan instructions.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Prepared specimens for testing and analysis.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Wesley Health Center
06.2019 - 10.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Ravi Shankar
10.2016 - 06.2019
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Bachelor's Degree - Sonographer
AMSC
Glendale, CA02.2027
Medical Assisting - undefined
University of Antelope Valley
Lancaster, CA09.2016
Skills
- Patient Scheduling
- Customer Service
- HIPAA Compliance
- Electronic Medical Records
- Medical Terminology
- Clinical documentation
- Direct patient care
Timeline
Medical Assistant
High Desert Medical Group
10.2021 - 06.2024
Medical Assistant
Wesley Health Center
06.2019 - 10.2021
Medical Assistant
Ravi Shankar
10.2016 - 06.2019
Medical Assisting - undefined
University of Antelope Valley
Bachelor's Degree - Sonographer
AMSC