REBECCA KASONGO
London,ON
Summary
Skilled care professional specializing in daily living support and engaging activity facilitation. Focused on creating safe, comfortable environments that promote client independence and dignity. Proven track record of effective communication with families and healthcare teams to achieve high-quality care. Adaptable and reliable, with a strong work ethic and organizational capabilities.
Overview
4
4
years of professional experience
Work History
Personal Support Worker
Carefor Health & Community Services - Corporate Office
09.2023 - 10.2024
- Executed daily living support for residents, including meal preparation and medication assistance.
- Led group activities aimed at improving physical health and social interactions.
- Ensured effective communication among clients, families, and medical personnel.
- Provided safe assistance for residents transitioning between beds and wheelchairs.
- Assisted with feeding based on individual resident dining preferences.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Personal Support Worker
Stirling park retirement community
05.2022 - 08.2022
- Demonstrated strong ability to offer emotional support and guidance to those in need.
- Managed daily living activities like meal preparation, errands, and medication reminders effectively.
- Recorded progress notes and updated medical records according to established procedures reliably.
- Executed personal care tasks including bathing, dressing, grooming, and toileting with proficiency.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Customer Service Representative
Winners
11.2020 - 10.2021
- Followed up with customers regarding product functionality and overall satisfaction.
- Developed strong customer relationships and loyalty through effective communication.
- Processed customer adjustments to maintain financial accounts.
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
Education
Diploma - Pharmacy
Algonquin career academy
Ottawa, ON08.2023
Personal Support Worker - undefined
Algonquin College
04.2022
Ontario Secondary School Diploma (OSSD) - undefined
Bell High School
06.2020
Skills
- Team management
- Empathetic and caring
- Respects and empowered by change
- Project management
- Possesses integrity
- Personal Hygiene Assistance
- Dementia Care
- Privacy and confidentiality
- Compassionate Care
- Patient Care
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Patient care
Languages
English
Full Professional
Timeline
Personal Support Worker
Carefor Health & Community Services - Corporate Office
09.2023 - 10.2024
Personal Support Worker
Stirling park retirement community
05.2022 - 08.2022
Customer Service Representative
Winners
11.2020 - 10.2021
Personal Support Worker - undefined
Algonquin College
Ontario Secondary School Diploma (OSSD) - undefined
Bell High School
Diploma - Pharmacy
Algonquin career academy