Rebecca Hausen
Calimesa
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Clarins Cosmetics
04.2024 - Current
- Handles cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage returns, exchanges and refunds in accordance with store policy.
- Boosts customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Works closely with shift manager to solve problems and handle customer concerns.
- Provides accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Educates customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Develops comprehensive knowledge of products, enabling accurate suggestions based on specific requirements or preferences.
Sales Associate
Home Depot
10.2020 - 03.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Shipping and Receiving Coordinator
Fed Ex Office
10.2018 - 01.2020
- Assembled parcels and prepared goods for shipping by wrapping items in insulation, put items into shipping containers, weighing packages, and affixing labels to parcels
- Set up and operated printing, binding, and other related equipment using customer supplied original media and documents.
- Ensured confidentiality of customer data and careful handling of documents, media, and packages.
- Processed financial transactions using a Point of Sale terminal (POS),including handling cash and making change.
- Completed required financial paperwork and assisted with financial reporting including daily sales, close-outs and bank deposits
- Cleaned, repaired, and stocked all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Education
Esthetician - Esthetician
Salon Success Academy
Redlands, CA02.2025
High School Diploma -
Norco High School
05.2018
Skills
- Microsoft Office
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Radio Communications
- Customer Service
Timeline
Beauty Advisor
Clarins Cosmetics
04.2024 - Current
Sales Associate
Home Depot
10.2020 - 03.2024
Shipping and Receiving Coordinator
Fed Ex Office
10.2018 - 01.2020
High School Diploma -
Norco High School
Esthetician - Esthetician
Salon Success Academy
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