Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Rebecca Hanson

Saint John,NB

Summary

Proactive Cashier/Customer Service Representative with extensive experience in managing cash transactions and resolving customer concerns. Skilled in operating cash registers, balancing cash drawers, and handling high call volumes. Known for strong customer assistance, work ethic, integrity, and the ability to implement feedback for service improvement. Diligent and responsible Cashier with an excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness and customer loyalty. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service Representative

Candian Tire (Jebell Enterprises)
07.2020 - 01.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Resolved customer complaints, ensuring customer satisfaction and loyalty.
  • Implemented feedback mechanisms, gathering valuable insights for service improvement.

Education

Diploma - Personal Support Worker- Acute Care

New Brunswick Community College
Saint John, NB
10.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Languages

English
Native or Bilingual

Certification

- CPR and AED Certified

- CRADLE Certificate

References

Randy Richards (Canadian Tire Manager) (506) 634-2606

Jeremy Currie (Canadian Tire Manager) (506) 634-2606 or (506) 607-4808

Julie Martin (Canadian Tire Manager) (506) 634-2606 or (647) 389-3588

Timeline

Cashier/Customer Service Representative

Candian Tire (Jebell Enterprises)
07.2020 - 01.2024

Diploma - Personal Support Worker- Acute Care

New Brunswick Community College

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Rebecca Hanson