Rebecca Hamilton
Hamilton,ON
Summary
Dynamic Rail Operations Manager with a proven track record at Toronto Tank Lines, excelling in safety and efficiency. Known for fostering teamwork and collaboration, I enhanced operational performance through meticulous record-keeping and proactive problem-solving. My commitment to a safety-first culture significantly reduced incident rates while ensuring exceptional customer service.
Overview
15
15
years of professional experience
Work History
Rail Operations Manager
Toronto Tank Lines
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Performed daily inspections on switches.
- Cut, switched and supervised loading and unloading of railcars.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Enhanced research accuracy by meticulously maintaining records and data.
- Prepared detailed reports on client progress, maintaining records of styling sessions for future reference and evaluation purposes.
- Streamlined administrative tasks such as scheduling appointments, tracking client progress, and maintaining records, improving overall efficiency in day-to-day operations.
Freight Conductor
Candian Pacific
09.2020 - 03.2024
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Collaborated with other departments to optimize operations, leading to improved overall efficiency within the company.
- Coordinated training programs for new hires, ensuring they were well-prepared for their roles as Freight Conductors.
- Assisted in resolving conflicts between team members when necessary, promoting a harmonious work environment conducive to achieving goals effectively.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
- Regularly reviewed performance metrics, making data-driven decisions that contributed to continuous improvement initiatives within the department.
- Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
- Inspected locomotives before and after runs.
- Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
- Maneuvered locomotives to transport freight or passengers between stations.
- Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.
Safety Supervisor
Strudent Transportation Canada
03.2010 - 09.2020
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Enhanced driver safety by conducting comprehensive training sessions.
- Conducted evaluations to ensure adherence to company protocols.
- Delivered hands-on driving instruction, enhancing practical skills.
- Trained new drivers in efficient route planning to optimize travel time.
- Reduced accident rates by emphasizing defensive driving techniques.
- Organized team-building activities to foster a collaborative learning environment.
- MTO qualified with signing authority for B class license.
Education
CROR
CPCK Conductor School
Toronto, ON02-2021
High School Diploma -
West Hill SS
Owen Sound, ON06-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Organization and time management
Languages
Timeline
Rail Operations Manager
Toronto Tank Lines
03.2024 - Current
Freight Conductor
Candian Pacific
09.2020 - 03.2024
Safety Supervisor
Strudent Transportation Canada
03.2010 - 09.2020
CROR
CPCK Conductor School
High School Diploma -
West Hill SS
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