Rebecca Grossi
London,ON
Summary
Proven to excel in high-pressure environments, as demonstrated at St. Louis Bar Grill, and healthcare reception where I seamlessly managed multiple service tasks, enhancing guest relations and operational efficiency. Skilled in cash handling and fostering team collaboration, my strong work ethic and exceptional customer service have consistently contributed to achieving and surpassing company goals. I am looking to master skills and in seek of a new opportunity where I could expand my learning and grow within a company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
St. Louis Bar Grill
07.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Administrator
Lakeside Retirement Home
02.2022 - 07.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Rebar Detailer
Roy Foss Thornhill - Chevrolet Buick GMC Cadillac
01.2020 - 07.2022
- Observed company-endorsed protocols to preserve personal safety and prevent waste of materials.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Facilitated smooth construction processes by providing clear communication of rebar requirements to site personnel.
- Washed cars and trucks daily for auto dealership.
Education
Certificate - Nursing
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12.2024
Diploma - Pre Health Sciences
Georgian College
Barrie, ON05.2023
High School Diploma -
Nantyr Shores Secondary School
Innisfil, ON06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Sales expertise
- Guest Relations Management
- Reliability
Languages
English
Native or Bilingual
Italian
Limited Working
Certification
Smart Serve
First Aid Level C/CPR
BCLS
Timeline
Server/Bartender
St. Louis Bar Grill
07.2022 - 06.2024
Administrator
Lakeside Retirement Home
02.2022 - 07.2023
Rebar Detailer
Roy Foss Thornhill - Chevrolet Buick GMC Cadillac
01.2020 - 07.2022
Certificate - Nursing
Cambrian College of Applied Arts And Technology
Diploma - Pre Health Sciences
Georgian College
High School Diploma -
Nantyr Shores Secondary School
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