Rebecca Gonzales-Leon
Adelanto
Summary
BSN-prepared nurse from Azusa Pacific University with diverse experience in acute care, critical care, women's health, pediatrics, and mental health. Combining hands-on experience as a Medical Assistant with clinical expertise and practical patient care skills to deliver compassionate, holistic, and faith-centered nursing. Committed to promoting healing while honoring the dignity of each patient, driven by a passion for excellence in nursing practice. Dedicated to fostering a supportive environment that encourages patient well-being and recovery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Office Medical Assistant (Temp)
Shiloh Medical Center
10.2015 - 02.2016
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Used All Scripts software to maintain and update patient medical records.
Back & Front Office Medical Assistant
Radiant Primary Care
10.2012 - 11.2013
- Assisted with electronic health record (EHR) management ensuring accurate patient data entry and retrieval.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Collected deductibles and copays to post money to patient accounts.
- Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Administered vaccines, performed EKGs, and assisted with exams, and lab tests.
Patient Care Representative - Urgent Care
Little Company of Mary Hospital
04.2007 - 11.2008
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Maintained accurate patient records to support effective diagnoses and proper treatments for each individual case.
- Streamlined front desk operations by optimizing workflow processes and reducing wait times for patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Actively participated in staff meetings contributing valuable insights into improving processes within the clinic to enhance patient experience.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
Medical Assistant
Dr. Berman & Dr. Perens Inc.
04.2004 - 05.2005
- Assisted in patient intake and documentation to streamline administrative processes.
- Conducted vital sign measurements and prepared patients for examinations efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Bachelor of Science - Nursing (BSN)
Azusa Pacific University
Victorville, CA12.2025
Associate of Science - Mathematics
Victor Valley College
01.2021
Associate of Arts - Psychology
Victor Valley College
01.2022
Medical Assistant Program -
Computer Education Institute
Skills
- Medical reception
- Patient confidentiality
- HIPAA compliance
- Front desk operations
- Insurance verification
- Excellent telephone demeanor
- Reliable team player
- Vital signs monitoring
- Direct patient care
- Electronic health records
- CPR
- Sterilization techniques
Accomplishments
- Successfully advocated for the installation of a crosswalk at Poppy Road and Jonathan Street, improving pedestrian safety and accessibility within the community.
- Initiated and led a community safety effort by organizing a petition and attending city council meetings, collaborating with the City of Victorville to achieve the installation of a traffic signal at Mojave Drive and Amethyst Avenue.
- Founded and served as Captain of the neighborhood watch program on Branch court in Adelanto Ca., since 2016, promoting community safety and crime prevention.
Certification
- BLS (AHA), Current
- ACLS, Current
- PALS, Current
Electronic Health Record Skills
- EPIC
- Prime Clinical
- EClinicalWorks
- IDX
- Medi-Soft
Leadership And Community Advocacy
Neighborhood Watch Captain, Victorville, CA, Led successful community advocacy for crosswalks and traffic safety improvements, Founder of DOVES, a grassroots initiative supporting women experiencing postpartum depression
Healthcare Experience
- Shiloh Medical Center, Victorville, CA, Front Office Medical Assistant (Temp), 10/01/15, 02/01/16, Scheduled appointments, managed faxes/calls, and maintained records using Allscripts
- Radiant Primary Care, Victorville, CA, Back & Front Office Medical Assistant, 10/01/12, 11/01/13, Administered vaccines, EKGs, assisted with exams, referrals, and lab tests, Verified insurance, managed payments, and handled state/work forms
- Little Company of Mary Hospital, Torrance, CA, Patient Care Representative - Urgent Care, 04/01/07, 11/01/08, ICD-9 coding, IDX, insurance verification (HMO/PPO), referrals, and medical records
- Dr. Berman & Dr. Perens Inc., Torrance, CA, Medical Assistant, 04/01/04, 05/01/05, Collected vitals, administered TB tests, hemoglobin checks, and pulse oximetry, Performed vision/hearing screenings, ear irrigations, and autoclaving, Supported providers with patient intake, growth charts, and minor procedures, Managed scheduling, medical records, prescription calls, and patient inquiries
Timeline
Front Office Medical Assistant (Temp)
Shiloh Medical Center
10.2015 - 02.2016
Back & Front Office Medical Assistant
Radiant Primary Care
10.2012 - 11.2013
Patient Care Representative - Urgent Care
Little Company of Mary Hospital
04.2007 - 11.2008
Medical Assistant
Dr. Berman & Dr. Perens Inc.
04.2004 - 05.2005
Associate of Arts - Psychology
Victor Valley College
Medical Assistant Program -
Computer Education Institute
Bachelor of Science - Nursing (BSN)
Azusa Pacific University
Associate of Science - Mathematics
Victor Valley College