Overview
Work History
Skills
Timeline
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REBECCA GENEAU

Edmonton,AB

Overview

19
19
years of professional experience

Work History

PRODUCTION TECHNICIAN

O'HARE SIGNS
06.2021 - 11.2024
  • create, install, and maintain signs along with other graphics for a variety of purpose.
  • assembled signs, and vinyl prints.
  • prioritized customer satisfaction for each and every project.

LUNCH SUPERVISOR

ATHLONE ELEMENTARY
09.2018 - 06.2021
  • ensured the safety, welfare, and the behavior of children during the lunch period.
  • Organized students entering cafeteria into various lines to keep groups flowing smoothly.
  • Directed scheduled movement of groups to and from playground, lunchroom and classrooms.
  • Intervened during behavioral incidents, accidents and potential emergency situations to minimize lunchroom disruptions.

MEDICAL OFFICE ADMIN

CASTLEDOWNS MEDI CENTRE
12.2011 - 06.2014
  • Managed appointments, registrations and patient relations in busy office settings.
  • Reviewed and sent medical records to other physicians upon request.
  • Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
  • Maintained patient databases and updated information.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Scheduled appointments, and verified insurance coverage.
  • Removed trash and straightened counters, wiped rooms down to keep clinic rooms and area clean and neat.

MANAGER

LOVE BOUTIQUE
10.2009 - 12.2011
  • Inventory distribution
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

RECEPTIONIST

EDMONTON SLEEP INSTITUTE
12.2005 - 02.2010
  • Booking level 3 sleep studies, downloading data from cpap equipment, answering calls and booking appointments, maintenance of cpap equipment and filing charts.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Compiled information from files and research to satisfy information requests.
  • Organized, maintained and updated information in computer databases.

Skills

  • Excellent communication
  • Customer relations
  • Organization and time management
  • Task prioritization
  • Flexibility

Timeline

PRODUCTION TECHNICIAN

O'HARE SIGNS
06.2021 - 11.2024

LUNCH SUPERVISOR

ATHLONE ELEMENTARY
09.2018 - 06.2021

MEDICAL OFFICE ADMIN

CASTLEDOWNS MEDI CENTRE
12.2011 - 06.2014

MANAGER

LOVE BOUTIQUE
10.2009 - 12.2011

RECEPTIONIST

EDMONTON SLEEP INSTITUTE
12.2005 - 02.2010

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REBECCA GENEAU