Rebecca Garland

Senior supply chain professional and executive coach with 34 years of experience facilitating organizational transformation and developing leaders across global logistics environments. Known for creating breakthroughs through rich dialogue, uncovering root causes, and building team capability. Seeking part-time remote consulting engagements where cross-functional expertise and facilitative approach can drive measurable impact.

• Operational Excellence & Process Improvement
• Implemented automation and integration initiatives removing 3,700+ hours from manual processes annually
• Established Control Tower operations and dynamic ETA systems improving planning accuracy and on-time performance
• Redesigned audit flows and data quality processes resulting in improved client satisfaction scores
• Reduced reporting staff requirements by 66% while simultaneously improving quality and timeliness
• Change Leadership & Cultural Development
• Designed and delivered organization-wide Coaching Conversations workshops across Canada
• Co-founded and served on board of Women in Logistics Leadership (WILL) Canada
• Facilitated Diversity & Inclusion Employee Resource Group initiatives
• Established Project Management Office and trained 16 team members in PM methodologies without additional headcount
• Client & Stakeholder Impact
• Successfully turned around at-risk Fortune 500 account through improved quality, communication, and relationship building
• Developed and implemented 5-year business plan aligned with global objectives and market realities
• Managed implementation of US/Canada Shared Service Centre model
• Led national Customer profiling analytics rollout improving go-to-market effectiveness
• Training & Development
• Created Canada-wide Excel training syllabus and delivered courses across organization
• Served as internal coach for multiple individuals and teams
• Facilitated workshops and interventions from boardroom to frontline levels
• Consistently recognized for creating safe spaces that enable breakthrough thinking

• Certifications & Memberships:
• Canadian Institute of Traffic and Transportation (CITT) - Member
• Certified in Logistics and Purchasing (CCLP)
• Methodologies & Training:
• DMAIC (Define, Measure, Analyze, Improve, Control)
• Kaizen and Continuous Improvement methodologies
• Project Management (in-house certification)
• MS 365 early adopter and internal champion

CITT-Certified Logistics Professional (CCLP)

ICF Certified Coach (ACC)

• One of the seers… Her vibrant intellect, unflappable advocacy, and constant curiosity have made her instrumental in the cultural development of our organization. She combines expert workshop facilitation, individual coaching, and team motivation with her evolved business acumen to drive change incrementally in diverse environments. - Jason Allen Ashlock, Senior Leader
• Not only did she stabilize the account and bring confidence back, she took it to another level… She has an Energizer Bunny back pack and just instills fun, confidence and enthusiasm into any team environment. - Brian Woods, Head of Sales
• Rebecca has the ability to identify the root cause of problems while relating to the people in the room. - Chad Swance, Colleague
• Her ability to adapt her message to meet varying organizational needs at all levels from the boardroom to front line employees… brings a process oriented, fun approach that helps all stakeholders. - Rob Koppel, Vice President