Rebecca Garcia
San Bernardino
Summary
Dynamic Shift Lead with a proven track record at Walgreens, excelling in customer service and employee training. Successfully developed promotional strategies that boosted sales and foot traffic. Adept at team motivation and implementing loss prevention measures, ensuring operational efficiency and enhanced customer satisfaction. Committed to maintaining high safety and cleanliness standards.
Overview
4
4
years of professional experience
Work History
Shift Lead
Walgreens
San Jacinto, CA
01.2023 - 01.2024
- Collaborated with management to develop promotional strategies that increased foot traffic and sales growth.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Warehouse Worker
Burlington
Redlands, CA
01.2023 - 06.2023
- Operated forklifts to transport goods within warehouse efficiently.
- Coordinated inventory management processes, ensuring accurate stock levels.
- Maintained cleanliness and organization of work area to enhance safety.
- Assisted in loading and unloading shipments, optimizing workflow efficiency.
Shift Lead
CVS Pharmacy
Redlands, CA
06.2020 - 01.2022
- Supervised daily operations and coordinated team activities to ensure efficient workflow.
- Trained new employees on company policies, procedures, and customer service standards.
- Managed inventory levels, ensuring stock accuracy and timely replenishment of products.
- Assisted in maintaining store appearance, including product displays and cleanliness standards.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Implemented loss prevention strategies to minimize theft and improve asset protection measures.
- Conducted cash handling procedures, ensuring accurate transactions and financial accountability.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Milor
Rialto, CA12-2013
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Staff motivation
- Coaching and mentoring
Timeline
Shift Lead
Walgreens
01.2023 - 01.2024
Warehouse Worker
Burlington
01.2023 - 06.2023
Shift Lead
CVS Pharmacy
06.2020 - 01.2022
High School Diploma -
Milor