Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

REBECCA GACH

OKOTOKS

Summary

Knowledgeable administrator with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.

Overview

20
20
years of professional experience

Work History

Legal Assistant

Dixon Legal LLP
07.2020 - Current
  • Prepared and filed legal documents, ensuring compliance with court requirements and deadlines.
  • Conducted legal research to support case preparation and inform strategy for litigation.
  • Managed attorney calendars, scheduling appointments and coordinating meetings with clients and witnesses.
  • Drafted correspondence and legal briefs, maintaining accuracy and adherence to firm standards.
  • Drafted legal documents and correspondence, maintaining accuracy and compliance with regulations.
  • Coordinated schedules and appointments for attorneys, optimizing time management and workflow efficiency.
  • Conducted legal research to support ongoing cases, enhancing overall case strategy and effectiveness.
  • Trained new administrative staff on office procedures and document management systems, improving team performance.
  • Developed streamlined processes for document retrieval and filing, increasing operational efficiency within the office.
  • Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
  • Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
  • Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
  • Maintained organized client databases for streamlined communication efforts between attorneys'' offices and clients.
  • Prepared court forms accurately under the supervision of attorneys, ensuring compliance with local rules and regulations.
  • Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
  • Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Completed data entry of legal documents into electronic filing systems.
  • Prepared and processed invoices for attorney billing.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.

Centre Director

Sylvan Learning Centre, Okotoks & High River
10.2008 - 06.2020
  • Manage inquiries, new enrollments & student programs
  • Build, grow and maintain customer base
  • Answer phones and emails in a timely as well as professional manner
  • Work collaboratively with owner, and teachers
  • Manage office supplies and implemented cost-saving measures
  • Prepare and process deposits twice monthly, including accounts receivable and payables
  • Directed daily operations, ensuring alignment with educational standards and organizational goals.
  • Implemented strategic initiatives to enhance student engagement and academic performance.
  • Mentored staff, fostering professional development and improving instructional methods.
  • Oversaw budget management, optimizing resource allocation for maximum efficiency.
  • Developed training programs for educators, promoting best practices in teaching methodologies.
  • Cultivated partnerships with parents and community organizations to support student success.
  • Analyzed program effectiveness, utilizing feedback to refine curricula and instructional practices.
  • Developed strong community relationships to support center programs and initiatives.

Beauty Boutique Consultant

Shopper’s Drugmart, Okotoks
01.2006 - 10.2008
  • Work with and consult with customers for their cosmetic & fragrance needs
  • Attend quarterly trainings as needed
  • Managed and maintained Dior line to maintain supply levels
  • Answered phone in a professional and courteous manner

Cashier Shift Supervisor

Shopper’s Drugmart, Okotoks
06.2005 - 01.2006
  • Managed 1-2 cashiers on an average shift
  • Conducted opening and/or closing procedures based on schedule
  • Provided support for photo department as needed
  • Greeted and helped customers in an enthusiastic & cheerful way

Education

Diploma - w/Matriculation

Peace River High School
01.1994

Graduate Certificate - Paralegal/Legal Assistant

Cdi College
Calgary, AB
02-2022

Skills

  • Fast learner
  • File organization
  • Calendar management
  • Legal document preparation
  • Administrative support
  • Scheduling/Planning
  • Microsoft office
  • Office management
  • Organizational efficiency
  • Data management
  • Database management

Languages

English
Native or Bilingual
French
Elementary

Timeline

Legal Assistant

Dixon Legal LLP
07.2020 - Current

Centre Director

Sylvan Learning Centre, Okotoks & High River
10.2008 - 06.2020

Beauty Boutique Consultant

Shopper’s Drugmart, Okotoks
01.2006 - 10.2008

Cashier Shift Supervisor

Shopper’s Drugmart, Okotoks
06.2005 - 01.2006

Diploma - w/Matriculation

Peace River High School

Graduate Certificate - Paralegal/Legal Assistant

Cdi College

Similar Profiles

CREATE PROFILE
REBECCA GACH