Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

REBECCA FEAR

Cochrane

Summary

Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations, and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and a patient-centered approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

West Springs Medical
06.2024 - Current
  • Assisted in front desk operations, greeting patients, and managing inquiries to improve the overall patient experience.
  • Managed patient scheduling using electronic health record systems to streamline appointment flow.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided prompt, polite, and professional in-person and telephone customer service.
  • Received, recorded, and filed medical payments by check, cash, and credit card.
  • Executed sterilization of medical instruments, ensuring compliance with industry standards while using autoclave machinery.

Medical Office Assistant

Trinity Rose Medical Clinic
09.2023 - 05.2024
  • Scheduled patient appointments using a computerized scheduling system.
  • Responded promptly to phone inquiries from patients, providing information in a courteous manner.
  • Used EMR software (MedAccess) to manage patient records and files.
  • Assisted in taking patient vital signs.
  • Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.
  • Transmitted correspondence by mail, e-mail and fax.

Retail Sales Associate

Warehouse One
12.2021 - 08.2023
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
  • Greeted customers and engaged in conversation to assess needs.
  • Provided friendly and knowledgeable assistance to customers on the sales floor.

Store Associate

Dollerama
10.2020 - 07.2021
  • Greeted customers and answered questions, assisting with needs and finding items.
  • Provided excellent customer service, demonstrating strong interpersonal and communication skills.
  • Restocked shelves with appropriate items to support availability.
  • Processed cash and credit payments with accurate cash-handling.
  • Demonstrated excellent organizational skills while stocking shelves and arranging displays.

Education

Diploma - Medical Clinic Unit Clerk

Robertson College
10.2023

High School Diploma - undefined

Olds High School
06.2020

Skills

  • Medical reception
  • Medical terminology
  • Attention to Detail
  • Conflict Resolution
  • Multitasking and Organization
  • Teamwork and Collaboration

Languages

English

Certification

ProServe

Interests

  • Backpacking and Hiking
  • Stand-up Paddleboarding (SUP)
  • Reading

Timeline

Medical Office Assistant

West Springs Medical
06.2024 - Current

Medical Office Assistant

Trinity Rose Medical Clinic
09.2023 - 05.2024

Retail Sales Associate

Warehouse One
12.2021 - 08.2023

Store Associate

Dollerama
10.2020 - 07.2021

High School Diploma - undefined

Olds High School

Diploma - Medical Clinic Unit Clerk

Robertson College

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REBECCA FEAR