Rebecca Ell
Red Deer,Canada
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Poised Public Guardian Representative with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PUBLIC GUARDIAN REPRESENTATIVE & ACTING PUBLIC GUARDIAN
THE OFFICE OF THE PUBLIC GUARDIAN & TRUSTEE
02.2011 - Current
- Delegated by the Public Guardian of Alberta to provide surrogate decision making services to adults with capacity limitations due to developmental disability, brain injury, mental illness, and diseases of aging
- Decision maker of last resort under Section 27 of Mental Health Act
- Oversee an extensive caseload, managing individual and familial crisis, strongly advocating for equality and ethical treatment of all clients; provision of informed consent, direct monitoring of client services, mediation, risk management, conflict resolution and problem solving for clients
- Responsible for screening and assessment of guardianship needs, referral to alternative services and administration of less intrusive decision making options
- Seeks assistance, direction and advice from the court on sensitive client issues
- Procure legal documents and file in adherence to court procedures, manage sensitive client information, and prepare accountability reports to the Court of Queen’s Bench.
AISH GENERALIST/ FINACIAL BENEFITS WORKER
AB SENIORS & COMMUNITY SUPPORTS/HUMAN SERVICES- AISH PROGRAM
05.2008 - 02.2011
- Responsibilities include organized case management, crisis intervention, determining the continued eligibility for financial benefits; making referrals to and for clients, issuing benefits, completing assessments and start ups, and answering questions and addressing concerns of the client over the phone and/or in person
- Working well under pressure and in a team environment as well as dealing with numerous requests in a timely matter are also duties exhibited in this role.
Education
BA - Psychology
University of Calgary
Calgary2006
Skills
- Threat Assessment
- De-Escalation Techniques
- Risk Analysis
- Emergency Response
- Team Coordination
- First Aid Proficiency
- Strategic Planning
- Adaptive Decision-Making
- Conflict Resolution
- Documentation Management
- Referral Coordination
- Community Outreach
- Treatment Planning
- Interdisciplinary Collaboration
Accomplishments
- Supervised team of 15 PGR's and successfully completed the requested duties in the role of Acting Assistant Public Guardian over the last 6 years including instances as the Acting Public Guardian
References
Available upon request
Certification
- Successful completion of Leadership Training Program with GOA 2014
- Commissioners for Oaths 2009 to present
- Communicating Difficult Decisions
- Information Security Awareness
- Information Sharing in Practice
- OPGT Interviewing & Documentation
- OPGT Investigative Mindset
- Standard First Aid-Level C CPR and AED
- The Code of Conduct & Ethics for the Public Service of Alberta
- WFD Protection Against Family Violence Act
- Field Supervisor Training RDC
Timeline
PUBLIC GUARDIAN REPRESENTATIVE & ACTING PUBLIC GUARDIAN
THE OFFICE OF THE PUBLIC GUARDIAN & TRUSTEE
02.2011 - Current
AISH GENERALIST/ FINACIAL BENEFITS WORKER
AB SENIORS & COMMUNITY SUPPORTS/HUMAN SERVICES- AISH PROGRAM
05.2008 - 02.2011
BA - Psychology
University of Calgary
- Successful completion of Leadership Training Program with GOA 2014
- Commissioners for Oaths 2009 to present
- Communicating Difficult Decisions
- Information Security Awareness
- Information Sharing in Practice
- OPGT Interviewing & Documentation
- OPGT Investigative Mindset
- Standard First Aid-Level C CPR and AED
- The Code of Conduct & Ethics for the Public Service of Alberta
- WFD Protection Against Family Violence Act
- Field Supervisor Training RDC
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