Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Duncan

Fontana

Summary

Compassionate healthcare professional skilled in patient communication, appointment setting, and insurance verification. Able to assist with moving patients and equipment. Dedicated to enhancing patient experiences and supporting a collaborative team environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Physical Therapy Receptionist/Aide

Team Physical Therapy
10590 Town Center Dr. Rancho Cucamonga
10.2022 - Current

- I can manage time well, by finishing my work early or on time. I am able to manage conversations with patients well.

- I do well communicating with patients and making them feel comfortable and welcome.

- I am quick to learn how to use equipment and I am able to lift heavy objects with ease.

- Managed patient scheduling and appointment confirmations to enhance workflow efficiency.

- Assisted in processing insurance claims and verifying patient eligibility for services.

- Trained new staff on the floor with patient care and office procedures to Improve operational consistency.

Elderly Caretaker

Oakmont
2419 N. Euclid Ave. Upland
08.2024 - 12.2024

- Able to care for patients with dementia/alzheimers with knowledge and care.

- Assisted residents with daily living activities, ensuring comfort and safety.

- Lifted heavy patients with ease and control.

- Cared for multiple patients at a time showing good time management with quality care for each patient.

- Monitored health conditions, reporting changes to healthcare professionals promptly.

- Maintained a clean and safe environment, adhering to infection control standards.

Education

Phlebotomy -

Phlebotomy USA
San Bernardino
07-2024

High School Diploma -

Granite Mountain Charter School
Lucerne Valley, CA
06-2024

Skills

  • Patient scheduling
  • Insurance verification
  • Appointment setting
  • Confidentiality
  • Patient communication
  • Outpatient care
  • Ability to show patients exercises
  • Maneuvering Patients

Certification

  • Certified Phlebotomist

Timeline

Elderly Caretaker

Oakmont
08.2024 - 12.2024

Physical Therapy Receptionist/Aide

Team Physical Therapy
10.2022 - Current

Phlebotomy -

Phlebotomy USA

High School Diploma -

Granite Mountain Charter School
Rebecca Duncan