Diligent Individual with a strong background in social services and administrative support. Successfully manages multiple administrative tasks while providing exceptional client advocacy. Demonstrates proficiency in managing targets and maintaining organized records.
Overview
15
15
years of professional experience
Work History
Job Developer
YMCA NorthEastern Ontario
05.2024 - Current
Built strong relationships with local employers to identify job opportunities, resulting in increased client placements.
Maintained detailed records of client interactions, progress, and outcomes to facilitate accurate reporting on program success.
Developed comprehensive resource materials on various industries and career options for better client guidance during their job search journey.
Streamlined the job development process by creating effective tracking systems and tools for monitoring progress.
Assisted clients in overcoming employment barriers through tailored interventions that addressed individual needs.
Collaborated with case managers and service providers to address barriers to employment, leading to improved outcomes for clients.
Strengthened rapport with community organizations by maintaining open channels of communication and collaboration on shared initiatives.
Program Coordinator
Imagine Therapeutic Services Inc.
08.2018 - 05.2024
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Review tracking sheets, ABA sheets, mood sheets, BM charting, and data collection in conjunction with the recommendations provided by Psychiatrist, Behavioral Therapists, and any other clinicians involved
Worked with clients with co-occurring disorders.
Documented all patient information including service plans, treatment reports, and progress notes.
Review Incident Reports, as required, and debrief team members during work hours.
Program Coordinator
Adult Enrichment Center
04.2018 - 09.2018
Evaluated and addressed individual client needs and concerns.
Worked with severe mentally ill adults, the homeless, and dual-diagnosed individuals.
Support team members during community outings, medical appointments and during times of high behaviours/crisis interventions.
Review Incident Reports, as required, and debrief team members during work hours.
Provide person-directed supports and services that respect and promote self-determination for people with developmental disabilities.
Taught clients anger management techniques, relaxation skills, impulse control, social, emotional coping, and functional living skills.
Supported residential clients in completing tasks such as toileting, brushing teeth and general hygiene.
Rehabilitation Worker
March of Dimes
07.2010 - 11.2011
Facilitated Activities of Daily Living (“ADL”) and assisted patients with functional mobility to increase comfort and their quality of life.
Provided care to individuals with traumatic brain injuries.
Responded in an efficient and timely manner to crisis situations when severe mental health and behavioural issues arose
Personal Trainer and Group Fitness Instructor at YMCA of Northeastern OntarioPersonal Trainer and Group Fitness Instructor at YMCA of Northeastern Ontario