Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Cibrian

San Diego

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Server

Miguels Cocina
02.2023 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Puesto
03.2021 - 02.2023
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Server/Restaurant Hostess

Hob Nob Hill Restaurant
04.2018 - 03.2021
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Sales Associate

PINK Victoria Secret
10.2017 - 06.2018
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Hilltop Senior High School
Chula Vista, CA
06.2015

Skills

  • Team Player
  • Multitasking Abilities
  • Organizational Skills
  • Reliable and Responsible
  • Adaptable and Flexible
  • Courteous Phone Demeanor
  • Strong Work Ethic
  • Guest Engagement

Languages

Spanish
Native or Bilingual

Timeline

Server

Miguels Cocina
02.2023 - Current

Server

Puesto
03.2021 - 02.2023

Server/Restaurant Hostess

Hob Nob Hill Restaurant
04.2018 - 03.2021

Sales Associate

PINK Victoria Secret
10.2017 - 06.2018

High School Diploma -

Hilltop Senior High School

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Rebecca Cibrian