REBECCA CAMPOS
San Bernardino
Summary
Detail-oriented administrative professional with over 10 years of experience supporting fast-paced offices, managing schedules, handling high-volume calls, and maintaining accurate records. Highly organized, adaptable, and skilled at multitasking while delivering professional customer service.
Overview
19
19
years of professional experience
Work History
Patient Service Representative / Operator
Loma Linda University Healthcare
01.2016 - 01.2026
- Provided administrative and front-office support for multiple providers
- Managed high-volume phone calls and routed inquiries appropriately
- Scheduled, updated, and confirmed appointments using Epic software
- Maintained accurate records and verified insurance information
- Managed check-in and check-out workflows and collected payments
- Trained new hires on phone etiquette and office procedures
- Maintained confidentiality and compliance with all administrative tasks
Teacher Assistant
The Right Track Preschool and Childcare
01.2015 - 01.2016
- Created weekly lesson plans and supported classroom administration
- Assisted with daily scheduling, record keeping, and student activities
- Communicated with staff, parents, and students
- Supported bilingual instruction in English and Spanish
Stock Room Supervisor / Sales Lead / Retail Associate
The Children’s Place, Kohl’s, Ross Department Store
01.2007 - 01.2015
- Supervised staff and coordinated schedules
- Trained new employees and supported performance evaluations
- Managed inventory control and daily documentation
- Ensured compliance with loss prevention procedures
- Delivered customer service in high-volume environments
Education
Phlebotomy Certificate - undefined
Wagner Training Institute
CNA / Medical Terminology Certificate - undefined
San Bernardino Adult School
General Education - undefined
Crafton Hills College
High School Diploma - undefined
St. Thomas Aquinas High School
Skills
- Administrative Support
- Scheduling and Calendar Management
- Data Entry and Record Maintenance
- Customer Service and Phone Management
- Training and Onboarding
- Problem Solving and Multitasking
- Technical Skills: Epic Software, Microsoft Word, Excel, PowerPoint, Outlook
- Languages: Bilingual - English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative / Operator
Loma Linda University Healthcare
01.2016 - 01.2026
Teacher Assistant
The Right Track Preschool and Childcare
01.2015 - 01.2016
Stock Room Supervisor / Sales Lead / Retail Associate
The Children’s Place, Kohl’s, Ross Department Store
01.2007 - 01.2015
Phlebotomy Certificate - undefined
Wagner Training Institute
CNA / Medical Terminology Certificate - undefined
San Bernardino Adult School
General Education - undefined
Crafton Hills College
High School Diploma - undefined
St. Thomas Aquinas High School