Rebecca Burton
5506 51 Avenue,AB
Summary
Well-rounded and committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
4
4
years of professional experience
Work History
Assistant Instructor
Silhouette Dance School Society
St. Paul
09.2019 - 05.2020
- Assisted Instructors in planning, organizing and delivering lessons to students.
- Monitored student progress and provided feedback on their performance.
- Established positive relationships with colleagues, parents and administrators.
Restaurant Hostess
Boston Pizza
St. Paul, AB
10.2021 - 09.2022
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Front Desk Agent
Canalta Hotel
St. Paul
05.2023 - 02.2024
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Maintained cleanliness of lobby area at all times.
- Scheduled reservations for groups and special events.
Education
High School Diploma -
St.Paul Regional High School
St. Paul, AB06-2023
Skills
- Effective Communication
- Event Planning
- Customer Service
- Guest Relations
- Cash handling experience
- Payment Processing
Timeline
Front Desk Agent
Canalta Hotel
05.2023 - 02.2024
Restaurant Hostess
Boston Pizza
10.2021 - 09.2022
Assistant Instructor
Silhouette Dance School Society
09.2019 - 05.2020
High School Diploma -
St.Paul Regional High School
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